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"0xE40200B4" and "0x800700DF" errors when you sync a notebook in OneNote

  • Article
  • Applies to:
    OneNote for Microsoft 365, OneNote 2016, OneNote 2013, OneNote 2010

Symptoms

In Microsoft SharePoint with the OneNote 2016 desktop client, you can't sync a notebook by selecting View Sync Status > Sync All. Additionally, you receive error messages that mention the "0xE40200B4" and "0x800700DF" error codes.

Resolution

Warning

Follow the steps in this section carefully. Serious problems can occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Right-click the notebook that's opened in OneNote 2016, and then select View Notebook Sync status.

  2. Verify that the error code is 0xE40200B4.

  3. Locate the affected section, and then try to do a forced sync. To do this, point to the unsynchronized page, and select the page to give it focuses and force the sync.

  4. Determine whether any notebook section exceeds 50 MB. (Each section is a separate .one file.)

  5. If a section exceeds 50 MB, locate any file that was saved in SharePoint and exceeds 50 MB, and try to copy and paste the file to your local computer.

    Note

    Before you copy the file, open the SharePoint site in Windows Explorer view (Explorer web client view). For more information about how to do this, see Open in Explorer or View with File Explorer in SharePoint.

  6. If error code 0x800700DF is returned when you do step 5, follow these steps to set the file size limit in bytes for web client.

    1. Locate the following registry subkey:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters

    2. Edit the Decimal value for the following 32-bit DWORDs:

      • Change the FileAttributesLimitInBytes value data from 1000000 to 10000000 to support file attributes up to 10 MB.
      • Change the FileSizeLimitInBytes value data from 50000000 to 4294967295 (4.75 GB) is the max limit for a 32-bit DWORD.

  7. Restart your computer.

Note

In Windows XP SP2 and later Windows versions, a security change was introduced that affects the Web Distributed Authoring and Versioning (WebDAV) redirector. This security change makes sure that an unauthorized server cannot force a client computer into a denial of service attack. If you try to download a file that's larger than 50,000,000 bytes, the client computer interprets this download as a denial of service attack. Therefore, the download process stops. For more information, see Folder copy error message when downloading a file that is larger than 50000000 bytes from a Web folder.

References