Microsoft Viva service description
Microsoft Viva builds on the power of Teams and Microsoft 365 to unify the employee experience across five key areas - Engagement, Wellbeing, Learning, Objectives, and Knowledge in an integrated experience that empowers people to be their best. The initial set of modules for Viva provide built-in capabilities, integrations from a strong and growing ecosystem of Viva partners, and platform extensibility that will enable customers to integrate their existing employee experience systems and tools with Viva to make them more accessible and discoverable to employees.
Microsoft Viva Connections provides a personalized gateway to your digital workplace where employees can access internal communications and company resources like policies and benefits and participate in communities like employee resource groups, all from a single customizable app in Microsoft Teams. Viva Connections is available to all Microsoft 365 or Office 365 enterprise plan users.
Microsoft Viva Topics delivers a knowledge discovery experience that helps people connect to information and experts across the company. Using AI to reason over a customer’s Microsoft 365 data, Viva Topics automatically surfaces topic cards within conversations and documents across Microsoft 365 and Teams. Clicking on a card opens a topic page with related documents, conversations, videos, and people. Viva Topics is now generally available as an add-on to Microsoft 365 commercial plans.
Microsoft Viva Insights provides data-driven visibility into how work patterns affect wellbeing, productivity, and business performance. Personal, manager, and leader insights are available now within the Viva Insights app in Microsoft Teams, on the web, and in Outlook. Some personal insights are available to all Microsoft 365 users, and others are available to those who have a Viva Insights subscription. Viva Insights also offers advanced tools and capabilities, including flexible out-of-the-box reports, a custom query engine, and a library of prebuilt accelerators, visualizations, and interactive report. These advanced capabilities enable organizations to deep-dive into their data and generate insights that help them address complex business challenges.
Note
Microsoft MyAnalytics and Workplace Analytics are part of Viva Insights and have been updated to reflect the Microsoft Viva branding.
Microsoft Viva Learning brings learning into the flow of work by simplifying the learning experience to promote a culture of growth and development. Discover, share, recommend, and track learning across the organization by connecting Learning Management Systems, third party learning content, and your own custom-built resources into a center of learning in Microsoft Teams. Intelligent tools enable a highly personalized and relevant employee-learning experience to close the skills gap and drive growth - both personally and professionally.
Microsoft Viva Goals is a comprehensive Objectives and Key Results (OKR) management platform for your entire organization, team, managers, and IWs to set and collaborate on the most important goals you have. Manage and surface goals with a variety of interfaces and integrations, such as Microsoft Teams, web, mobile and email. Viva Goals web app can be purchased and used without any other Microsoft product or subscription. A Microsoft Teams product license is a prerequisite to use the Viva Goals app in Teams.
Microsoft Viva Sales is a seller experience application that enables sellers to use Microsoft 365 and Microsoft Teams to automatically capture customer engagement data and syncs with CRM systems. As sellers are working in their productivity applications, they can tag contacts as customers and enrich a customer record with all the relevant customer activity data that can easily be shared with team members in the flow of work without going into the CRM. Viva Sales eliminates manual data entry and keeps CRM systems such as Dynamics 365 Sales and Salesforce CRM up to date with automatic writeback of key customer information.
Viva Sales functionality occurs in Outlook and Teams. Users must have M365 E3/E5 products and capabilities as well as a CRM system to connect to Viva Sales. If they are using Dynamics 365 Sales (Enterprise, Premium, MRSs), they will receive Viva Sales at no additional cost. Customers using Dynamics Pro license, or a Salesforce CRM can purchase Viva Sales.Microsoft Viva Engage is a new app, integrated in Teams, that surfaces existing and new community experiences powered by Yammer and Microsoft 365 services. Viva Engage delivers high-value employee experiences including community building, leadership engagement, knowledge sharing, virtual events, and self-expression. Viva Engage is available to all Microsoft 365 or Office 365 enterprise and frontline plan users.
Feature availability
The following table lists the major Microsoft Viva features available across plans. Certain caveats apply. For more information, see the footnotes. This table may change without notice. For the most up-to-date and complete list of features, see Employee Experience Platform Overview | Microsoft Viva.
| Feature | Description | Microsoft 365 F1/F3 Office 365 F3 |
Office 365 A1 (faculty) | Office 365 E1 | Microsoft 365 E3/A3 (faculty) Office 365 E3/A3 (faculty) |
Microsoft 365 E5/A5 (faculty) Office 365 E5/A5 (faculty) |
Microsoft 365 Business Basic, Standard, and Premium |
|---|---|---|---|---|---|---|---|
| Viva Connections | Viva Connections - Desktop, Dashboard, Mobile2 | Yes | Yes | Yes | Yes | Yes | Yes |
| Customize Viva Connections with your company branding | Yes | Yes | Yes | Yes | Yes | Yes | |
| Create a centralized destination that’s personalized for employees | Yes | Yes | Yes | Yes | Yes | Yes | |
| Provide a unified communications channel to aggregate and share essential information | Yes | Yes | Yes | Yes | Yes | Yes | |
| Target communications and dashboard items to individuals or groups | Yes | Yes | Yes | Yes | Yes | Yes | |
| Boost critical items to maximize exposure | Yes | Yes | Yes | Yes | Yes | Yes | |
| Build a modern employee experience on your existing infrastructure | Yes | Yes | Yes | Yes | Yes | Yes | |
| Integration with partner providers and human resources systems | Yes | Yes | Yes | Yes | Yes | Yes | |
| Create custom adaptive cards to connect to your existing applications | Yes | Yes | Yes | Yes | Yes | Yes | |
| Viva Topics4 | Search connectors (index items) | No | No | No | No | No | No |
| Topic center, topic pages and topic cards | No | No | No | No | No | No | |
| Expertise finding | No | No | No | No | No | No | |
| Topic highlights in SharePoint, Office, and Microsoft Search | No | No | No | No | No | No | |
| Topic highlights in Microsoft Teams, Outlook, and Yammer | No | No | No | No | No | No | |
| Graph content connectors2, 4 - capacity for 500 indexed3 remote items per used, pooled | No | No | No | No | Yes2 | No | |
| Microsoft Viva Engage | Create and join employee communities | Yes | Yes | Yes | Yes | Yes | Yes |
| Post and pin announcements | Yes | Yes | Yes | Yes | Yes | Yes | |
| Start a variety of conversation types | Yes | Yes | Yes | Yes | Yes | Yes | |
| Find insights about community or conversation engagement | Yes | Yes | Yes | Yes | Yes | Yes | |
| Post questions, crowdsource solutions, and mark best answers | Yes | Yes | Yes | Yes | Yes | Yes | |
| Create, find, and follow storyline posts | Yes | Yes | Yes | Yes | Yes | Yes | |
| Host and attend virtual events | Yes | Yes | Yes | Yes | Yes | Yes | |
| Viva Insights5 | Personal insights with the Viva Insights app in Teams and web apps | Yes12 | No | Yes | Yes | Yes | Yes |
| Personal insights in your daily briefing email and semi-monthly digest email | No | No | Yes | Yes | Yes | Yes | |
| Viva Insights add-in and inline suggestions in Outlook | No | No | Yes | Yes | Yes | Yes | |
| Premium personal insights - meeting categories, meeting feedback, praise trends, and email open rates | No10 | No10 | No10 | No10 | No10 (except email open rates) | No10 | |
| Plans for healthy collaboration - scheduled emails, effective meetings, recurring time booking, shared focus time, and no-meeting days | No10 | No10 | No10 | No10 | No10 (except scheduled emails) | No10 | |
| Manager insights for leading strong teams | No10 | No10 | No10 | No10 | No10 | No10 | |
| Leader insights for seeing trends across the enterprise | No10 | No10 | No10 | No10 | No10 | No10 | |
| Custom analysis tools and accelerators | No10 | No10 | No10 | No10 | No10 | No10 | |
| Viva Learning7 | Teams app (desktop + mobile) with search, share, chat, learning tabs | Yes | Yes | Yes | Yes | Yes | Yes |
| Organization generated learning content hosted on SharePoint | Yes | Yes | Yes | Yes | Yes | Yes | |
| 125 LinkedIn Learning courses1 + full libraries of Microsoft Learn and Microsoft 365 Training | Yes | Yes | Yes | Yes | Yes | Yes | |
| Integration with Learning Management Systems and partner content providers | No8 | No8 | No8 | No8 | No8 | No8 | |
| Recommend content and track reported completion progress | No8 | No8 | No8 | No8 | No8 | No8 | |
| Add learning content to calendar with suggested time slots | No8 | No8 | No8 | No8 | No8 | No8 | |
| Surface learning content in Microsoft Search across Bing.com, Office.com, and SharePoint.com10 | No8 | No8 | No8 | No8 | No8 | No8 | |
| Microsoft Viva Goals10 | Create, manage, align, and customize objectives and key results (OKR) workflows with templates and automated check-ins | No10 | No10 | No10 | No10 | No10 | No10 |
| Boost your business rhythms with OKRs using shared dashboard and advanced insights | No10 | No10 | No10 | No10 | No10 | No10 | |
| Bring goals into the flow of everyday work with the Viva Goals app in Teams and Azure DevOps, and the messaging extension in Teams chat | No10 | No10 | No10 | No10 | No10 | No10 | |
| See and automatically update OKRs and projects within the project management and data management tools you already use | No10 | No10 | No10 | No10 | No10 | No10 | |
| Get enterprise scale and security with single sign-on (SSO) capabilities, data encryption, System and Organization Controls (SOC) 2 type 2 compliance, enterprise-grade privacy, and advanced permissions | No10 | No10 | No10 | No10 | No10 | No10 | |
| Use advanced OKR configurations with customizable weights and scoring guidance | No10 | No10 | No10 | No10 | No10 | No10 | |
| Microsoft Viva Sales11 | Conversation intelligence | No10 | No10 | No10 | No10 | No10 | No10 |
| Connect to your CRM | No10 | No10 | No10 | No10 | No10 | No10 | |
| Identify customers in emails | No10 | No10 | No10 | No10 | No10 | No10 | |
| Teams meeting insights | No10 | No10 | No10 | No10 | No10 | No10 | |
| Share and collaborate on business data | No10 | No10 | No10 | No10 | No10 | No10 | |
| Admin enablement | No10 | No10 | No10 | No10 | No10 | No10 |
1 The full LinkedIn Learning library is included with a LinkedIn Learning subscription.
2 Graph connectors capacity given only in Microsoft 365/Office 365 E5. Not included with Microsoft 365/Office 365 A5.
3 500 indexed items per user pooled at the tenant level.
4 Viva Topics is available as an add-on to Microsoft 365 F1/F3/E3/A3/E5/A5/Business Basic/Business Standard/Business Premium, Office 365 F3/E1/A1/E3/A3/E5/A5, or a standalone SharePoint plan (US Gov GCC, GCC-High, and DoD are not in scope at this time).
5 Viva Insights for personal insights is available to Microsoft 365 E3/A3(faculty)/E5/A5(faculty)/Business Basic/Business Standard/Business Premium, Office 365 E1/E3/A3(faculty)/E5/A5(faculty)/G3/G5, or GCC (US Gov GCC-High or DoD or Office 365 Operated by 21Vianet are not in scope at this time).
6 Available for a fee as an add-on to a Microsoft 365 or Office 365 product that contains either Exchange Online Plan 1 or 2 for companies who are a Cloud Solution Provider (CSP), a web direct subscriber, or have an Enterprise Agreement (EA) with Microsoft. Available for faculty/staff/admin 18 or older, for education customers (A-SKUs).
7 For education customers (A-SKUs), Viva Learning is only available for faculty/staff/admin 18 or older.
8 These Viva Learning features require purchase of the Viva Learning SKU, or Viva Suite SKU.
9 Requires a minimum of one purchased license for admins to enable Viva Learning content in Microsoft Search for their entire tenant.
10 Available only as a standalone SKU or as part of the Viva Suite.
11 Viva Sales users must have M365 E3/E5 products and capabilities as well as Dynamics 365 Sales (Enterprise, Premium, MRSs), to receive and use Viva Sales at no additional cost. Customers using Dynamics Pro license, or a Salesforce CRM can purchase Viva Sales.
12 Limited to Headspace, send praise, reflect, and virtual commute.
Learn more
Plan information: For detailed Microsoft 365 and Office 365 plan information, see the full subscription comparison table.
Technical information: For technical information about Microsoft Viva, refer to the following resources:
Licensing terms
For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.
Messaging
To keep track of the latest Microsoft Viva updates, go to Microsoft 365 roadmap. For more information on upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message center.
Accessibility
Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.
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