Microsoft Viva service description

Microsoft Viva builds on the power of Teams and Microsoft 365 to unify the employee experience across five key areas - Engagement, Wellbeing, Learning, Objectives, and Knowledge in an integrated experience that empowers people to be their best. The initial set of modules for Viva provide built-in capabilities, integrations from a strong and growing ecosystem of Viva partners, and platform extensibility that will enable customers to integrate their existing employee experience systems and tools with Viva to make them more accessible and discoverable to employees.

  • Viva Connections provides a personalized gateway to your digital workplace where employees can access internal communications and company resources like policies and benefits and participate in communities like employee resource groups, all from a single customizable app in Microsoft Teams. The Connections app for Teams is generally available with a mobile app coming later in 2021.

  • Viva Topics delivers a knowledge discovery experience that helps people connect to information and experts across the company. Using AI to reason over a customer’s Microsoft 365 data, Viva Topics automatically surfaces topic cards within conversations and documents across Microsoft 365 and Teams. Clicking on a card opens a topic page with related documents, conversations, videos, and people. Viva Topics is now generally available as an add-on to Microsoft 365 commercial plans.

  • Viva Insights provides data-driven visibility into how work patterns affect wellbeing and productivity, and business performance. Personal, manager, and leader insights are available now within the Viva Insights app in Microsoft Teams. Viva Insights in Microsoft Workplace Analytics also has advanced analysis tools and templates for customized, deep diving into data that's shown to managers and leaders. The advanced analysis tools provide different ways of analyzing and reporting custom analysis to your company’s business leaders.

    Note

    Microsoft MyAnalytics and Workplace Analytics are part of this new feature set and are being updated to reflect the Microsoft Viva Insights branding over time.

  • Viva Learning brings learning into the flow of work by simplifying the learning experience to promote a culture of growth and development. Discover, share, recommend, and track learning across the organization by connecting Learning Management Systems, third party learning content, and your own custom-built resources into a center of learning in Microsoft Teams. Intelligent tools enable a highly personalized and relevant employee-learning experience to close the skills gap and drive growth – both personally and professionally.

  • Viva Goals is a comprehensive Objectives and Key Results (OKR) management platform for your entire organization, team, managers, and IWs to set and collaborate on the most important goals you have. Manage and surface goals with a variety of interfaces and integrations, such as Microsoft Teams, web, mobile and email.

Feature availability

The following table lists the major Microsoft Viva features available across plans. Certain caveats apply. For more information, see the footnotes. This table may change without notice. For the most up-to-date and complete list of features, see Employee Experience Platform Overview | Microsoft Viva.

Feature  Microsoft 365 F1/F3 
Office 365 F3
Office 365 A1 Office 365 E1  Microsoft 365 E3/A3 
Office 365 E3/A3 
Microsoft 365 E5/A5
Office 365 E5/A5  
Microsoft 365 Business Basic, Standard, and Premium 
Viva Connections  Yes  Yes  Yes  Yes  Yes  Yes 
Viva Connections Desktop  Yes  Yes  Yes  Yes  Yes  Yes 
Viva Connections Dashboard  Yes  Yes  Yes  Yes  Yes  Yes 
Viva Connections Mobile2  Yes  Yes  Yes  Yes  Yes  Yes 
Viva Topics1, 4 – topic center, topic pages and topic cards  No  No  No  No  No  No 
Viva Topics – Graph content connectors2, 4 – capacity for 500 indexed3 remote items per used, pooled  No  No  No  No  Yes2  No 
Viva Insights5 – personal insights (MyAnalytics) for free with supported plans   No  No  Yes  Yes Yes Yes 
Viva Insights6 – role-based insights for managers, leaders, and analysts (in Teams and in Workplace Analytics) for an additional fee with supported plans   Yes  No  Yes Yes Yes Yes
Viva Learning7 – Teams app (desktop + mobile) with search, share, chat, learning tabs Yes Yes Yes Yes Yes Yes
Viva Learning7 – Organization generated learning content hosted on SharePoint Yes Yes Yes Yes Yes Yes
Viva Learning7 – 125 LinkedIn Learning courses + full libraries of Microsoft Learn and Microsoft 365 Training Yes Yes Yes Yes Yes Yes
Viva Learning7 – Integration with Learning Management Systems and learning content providers Yes8 Yes8 Yes8 Yes8 Yes8 Yes8
Viva Learning7 – Recommendations and progress tracking Yes8 Yes8 Yes8 Yes8 Yes8 Yes8
Viva Goals9 No No No No No No

1 Viva Topics price to be reduced from $5 to $4/u/m on September 1, 2021.
2 Graph connectors capacity given only in Microsoft 365/Office 365 E5. Not included with Microsoft 365/Office 365 A5.
3 500 indexed items per user pooled at the tenant level.
4 Viva Topics is now generally available as an add-on to Microsoft 365 Commercial and Education plans. Users must be licensed with Microsoft 365 F1/F3/E3/A3/E5/A5/Business Basic/Business Standard/Business Premium, Office 365 F3/E1/A1/E3/A3/E5/A5, or a standalone SharePoint plan (US Gov GCC, GCC-High, and DoD are not in scope at this time).
5 Viva Insights for personal insights is generally available for free to Microsoft 365 Commercial, Education, and GCC plans. Users must be licensed with Microsoft 365 E3/A3/E5/A5/Business Basic/Business Standard/Business Premium, Office 365 E1/E3/A3/E5/A5/G3/G5, or GCC (US Gov GCC-High or DoD or Office 365 Operated by 21Vianet are not in scope at this time).
6 Viva Insights for managers, leaders, and analysts (in Teams and in Workplace Analytics) is available for a fee as an add-on to a Microsoft 365 or Office 365 product that contains either Exchange Online Plan 1 or Exchange Online Plan 2 for companies who are a Cloud Solution Provider (CSP), a web direct subscriber, or have an Enterprise Agreement (EA) with Microsoft. This add-on is only supported for the analysis of the faculty at this time, not for students.
7 For education customers (A-SKUs), Viva Learning is only available for faculty/staff.
8 These Viva Learning features require purchase of the Viva Learning SKU, or Viva Suite SKU.
9 Viva Goals is only available as a standalone SKU or as part of the Viva Suite.

Learn more

For detailed Microsoft 365 and Office 365 plan information, see the full subscription comparison table.

For technical information about Microsoft Viva check out the following resources:

Licensing terms

For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.

Messaging

To keep track of the latest Microsoft Viva updates, go to Microsoft 365 roadmap. For more information on upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message center.

Accessibility

Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.