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Windows 365 securely streams your Windows desktop, apps, settings, and content from the Microsoft cloud to a Cloud PC so you can access a personalized Windows 10 or Windows 11 experience from any Windows, iOS, or Android device.
With Windows 365, organizations have more options to build the end user computing environment that is the best fit for a particular user or role. This could be a PC with a locally installed OS, a Cloud PC with a cloud-based OS, or a combination of both.
Windows 365 is for organizations of all sizes that need secure and agile hybrid work solutions for elastic workforces, distributed employees, or specialized workloads with versatile computing and storage capabilities, accessible on any device.
Windows 365 is available in five editions: Business, Enterprise, Government, Frontline, and Reserve.
Windows 365 Business is for smaller organizations (up to 300 users) that want a simple way to buy, deploy, and manage Cloud PCs. See more details and compare options.
Windows 365 Enterprise is for organizations that want to manage their Cloud PCs with Microsoft Intune and take advantage of integrations with other Microsoft services, including Microsoft Entra ID and Microsoft Defender for Endpoint. Windows 365 Enterprise has no license limit. To use Windows 365 Enterprise, each user must be licensed for Windows 11 Enterprise or Windows 10 Enterprise, Microsoft Intune, and Microsoft Entra ID P1. To run robotic process automation (RPA) or bots that perform unattended UI-based tasks on Windows 365 Enterprise Cloud PCs, a Microsoft 365 Unattended License is required.
Windows 365 Enterprise has been assessed by a Federal Risk and Authorization Management Program (FedRAMP) authorized auditor to meet FedRAMP requirements at data centers within the Continental US. For support of other US Government compliance requirements, see Windows 365 Government.
Windows 365 Government is designed according to United States Defense, Federal, State, Local, and Tribal agency security and compliance requirements. Government contractors who are sponsored to hold and process certain controlled data types are also eligible for the Microsoft Government Cloud. To use Windows 365 Government, each user must be licensed for Windows 11 Enterprise or Windows 10 Enterprise, Microsoft Intune, and Microsoft Entra ID P1.
Windows 365 Government complies with certifications and accreditations that are required for US Public Sector customers. The Windows 365 Government offering is for the Government Community Cloud (GCC) and supports FedRAMP High, Defense Federal Acquisition Regulations Supplement (DFARS) and DISA Level 2 Security Requirements and complies with Criminal Justice Information Services (CJIS), and IRS 1075. The Windows 365 GCC High offering supports FedRAMP High, International Traffic in Arms Regulations (ITAR), and DFARS. Learn more about how to buy Windows 365 Government.
Windows 365 Frontline is designed for organizations to provide cost-effective and secure Cloud PC capabilities to users who need part-time or occasional access to Windows desktops or apps, helping organizations reduce IT overhead. Like Windows 365 Enterprise, Frontline integrates with Microsoft Intune, Microsoft Entra ID, and Microsoft Defender for Endpoint to provide centralized management and enterprise-grade security.
Windows 365 Frontline offers two models:
- Dedicated mode: Windows 365 Frontline in dedicated mode allows each license to support up to three Cloud PCs, each assigned to a different user, while ensuring that only one Cloud PC per license is active at a time. This model is ideal for shift-based or part-time employees who need their own personalized Cloud PC during their working hours.
- Shared mode: Windows 365 Frontline in shared mode enables a single license to be shared across a pool of users, one user at a time. This model supports both full Windows 365 Cloud PCs and Windows 365 Cloud Apps, making it well-suited for shared devices, customer-facing kiosks, training rooms, or scenarios where users access resources intermittently.
To use Windows 365 Frontline, users must be licensed for Microsoft Entra ID and Microsoft Intune.
Windows 365 Reserve is for organizations that need to strengthen business continuity and resilience during unexpected disruptions or short-term access needs. It enables IT teams to quickly deploy short-term, secure and dedicated Cloud PCs on any device anywhere when physical devices are unavailable, helping employees minimize downtime and stay productive. To use Windows 365 Reserve, each user must be licensed for Windows E3, Microsoft Intune, and Microsoft Entra ID P1.
Additional Information
Available plans
For detailed plan information on subscriptions that enable users for Windows 365, go to Microsoft 365 business plan comparison and Microsoft 365 Enterprise plan comparison.
Feature availability
The following table lists the major Windows 365 features available across plans. This table may change without notice (certain caveats apply). For the most up-to-date list of Windows 365 features across plans, go to Welcome to Windows 365.
| Feature | Business Plan | Enterprise Plan |
|---|---|---|
| Click-to-provision directly from product page | Yes | No |
| Setup without domain | Yes | No |
| Self-serve troubleshooting – reset | Yes | No |
| Self-serve upgrades | No | Yes |
| Universal Print (UP) Integration | Yes1 | Yes2 |
| Partner/programmatic enablement (Graph APIs, MSP tooling) | No | Yes |
| Custom images | No | Yes |
| Image Management [store, replicate, deploy] | No | Yes |
| Microsoft Intune policy-driven provisioning, management and guided scenarios | No | Yes |
| Endpoint Analytics (EA) based reporting, monitoring | No | Yes |
| Service health, operational health alerts | No | Yes |
| Connection to on-premises [networks, apps, resources] + diagnostics | No | Yes |
| Advanced Microsoft Intune based troubleshooting and device management | No | Yes |
| Robotic Process Automation/bots (attended and unattended) | No | Yes |
1 Universal Print is part of M365 Business Premium.
2 Universal Print is part of Enterprise / M365 E3/A3, E5/A5 and F3.
Messaging
To stay informed of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message center.
Service Responsibility
As a Software-as-a-Service (SaaS) solution, Windows 365 continuously optimizes infrastructure on behalf of customers to enhance scalability, sustainability, resiliency, performance, and reliability. One of the ways it does this is by leveraging capabilities in the underlying Azure infrastructure—such as hibernation—to manage Cloud PCs when they aren't in use.
These service management operations are designed to be seamless and non-disruptive for both end users and IT admins. When a user tries to connect to a supported Windows 365 client during the service management operation, the system automatically resumes their Cloud PC, delivering a smooth and responsive-always-available experience without requiring manual intervention.
Similarly, if a Windows 365 administrator performs a Windows 365 service-specific action on a Cloud PC, the platform will automatically resume the Cloud PC so that queued-up management tasks by an administrator can proceed as expected.
Note
During these operations, some monitoring tools may temporarily show a Cloud PC as "offline". This doesn't indicate a failure or an issue. The Cloud PC remains healthy and is designed to resume automatically before or as the user signs in. To help distinguish between expected hibernation behavior and actual connectivity issues, we recommend using the Cloud PC connectivity status report available in Intune, which provides a more accurate view of device status.
For a detailed breakdown of customer and Microsoft responsibilities for Windows 365, see Customer and Microsoft responsibilities for Windows 365.
Licensing terms
For licensing terms and conditions for products and services purchased through Microsoft Commercial Volume Licensing Programs, see the Product Terms site.
Accessibility
Microsoft remains committed to the security of your data and the accessibility of our services. For more information, see the Microsoft Trust Center and the Office Accessibility Center.
Learn more
For more information about Windows 365, check out the following resources:
1 Hybrid in the context of the Cloud PC refers to the Windows client OS.