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The following table details what string is displayed in the SIP protocol client, depending upon what SIP error is received for a given mode.
Mode |
Error Id |
Error Message |
Additional Information |
---|---|---|---|
Conference |
400 |
[user name] cannot be reached. |
This person is using an application that does not support this type of meeting. |
Conference |
404 |
[user name] cannot be found. Please check the address and try again. |
|
Conference |
404 |
The meeting you are trying to join has ended. |
The meeting you are trying to join has ended or does not exist. Contact your support team with this information. |
Conference |
408 |
The conferencing service did not respond. Please wait and try again. |
|
Conference |
408 |
The invitation to [user name] expired. |
|
Conference |
410 |
[user name] cannot be found. Please check the address and try again. |
|
Conference |
413 |
This online meeting cannot be found. |
This online meeting cannot be found on the server. Please check the meeting identifier and try again. |
Conference |
415 |
[user name] cannot be reached. |
This person is using an application that does not support this type of meeting. |
Conference |
480 |
[user name] cannot be reached and may be offline. |
|
Conference |
482 |
[user name] cannot be reached because of conferencing service issues. |
|
Conference |
483 |
[user name] cannot be reached because of conferencing service issues. |
|
Conference |
486 |
Cannot reach [user name]. Try again later. |
|
Conference |
488 |
[user name] cannot be reached. |
This person is using an application that does not support this type of meeting. |
Conference |
488 |
The meeting you are trying to join has ended. |
The meeting you are trying to join has ended or does not exist. Contact your support team with this information. |
Conference |
500 |
[user name] cannot be reached because of conferencing service issues. |
|
Conference |
500 |
A server error occurred. Please contact your support team. |
|
Conference |
501 |
Cannot invite [user name] to join this meeting. |
Cannot invite [user name] to join this meeting. This person is using a messaging application that does not support more than two participants in a conversation. |
Conference |
502 |
[user name] cannot be reached because of conferencing service issues. |
|
Conference |
504 |
The conferencing service did not respond. Please wait and try again. |
|
Conference |
603 |
[user name] declined your invitation. |
|
Conference |
603 |
The conferencing service did not respond. Please wait and try again. |
|
Conference |
604 |
[user name] cannot be found. Please check the address and try again. |
|
Conference |
605 |
The conferencing service did not respond. Please wait and try again. |
|
Conference |
606 |
Cannot invite [user name] to join this meeting. |
Cannot invite [user name] to join this meeting. This person is using a messaging application that does not support more than two participants in a conversation. |
IM |
404 |
[user name] cannot be found. Please check the address and try again. |
|
IM |
404 |
[user name] could not be found and this message was not delivered. |
|
IM |
408 |
This message may not have been delivered to [user name] because the server sent the message to this person but it timed out. |
|
IM |
415 |
The message was not delivered. [user name] is signed in to a device that cannot receive messages. |
|
IM |
480 |
This message was not delivered to [user name] because this person is unavailable or offline. |
|
IM |
481 |
[user name] could not be reached and this message was not delivered: |
|
IM |
488 |
[user name] cannot be reached. |
This person is using a device that does not support instant messaging. |
IM |
488 |
[user name] cannot receive instant messages at this time. Please try again later. |
|
IM |
488 |
This message was not delivered to [user name] because this type of content could not be received. |
|
IM |
500 |
This message was not delivered to [user name] because the service is not available. |
|
IM |
503 |
[user name] could not be reached and this message was not delivered. |
|
IM |
513 |
This message was not delivered to [user name] because it is too large. |
|
Sharing |
408 |
Screen sharing did not start in time. Please try again. |
|
Sharing |
408 |
The conferencing service did not respond. Please wait and try again. |
|
Sharing |
408 |
The sharing invitation sent to [user name] has expired. |
|
Sharing |
415 |
Sharing is not supported with this contact. |
|
Sharing |
415 |
Sharing is not supported with this contact. |
|
Sharing |
480 |
The sharing invitation cannot be sent to [user name]. |
[user name] is offline or set to Do Not Disturb and will not receive your sharing invitation. |
Sharing |
486 |
[user name] declined your sharing invitation. |
|
Sharing |
487 |
The sharing session ended. |
The sharing session timed out or was ended by the person who started the session. |
Sharing |
488 |
Some people did not respond to your sharing invitation. They may be using earlier versions of the client. |
One or more people did not respond to your sharing invitation. They need to be running at least Microsoft Office Communicator 2007 R2, which is required to respond to sharing invitations and to participate in sharing sessions. |
Sharing |
501 |
[user name] did not respond to your sharing invitation. |
[user name] did not respond to your sharing invitation because their server does not support desktop sharing. |
Sharing |
503 |
Sharing couldn't be started because the server is busy. Please try again later. |
|
Sharing |
504 |
Sharing couldn't be started because the server is busy. Please try again later. |
|
Sharing |
603 |
[user name] declined your sharing invitation. |
|
Sharing |
603 |
You have declined the invitation from [user name]. |
|
Sharing |
606 |
You can't share with this contact because his or her communications application isn't recognized by the server. Please contact your support team. |
|
Voice |
402 |
Cannot complete the call. |
Call cannot be completed because there is a problem with the account. Contact your support team with this information. |
Voice |
402 |
Cannot complete the transfer. |
Call cannot be transferred because there is a problem with the account. Contact your support team with this information. |
Voice |
404 |
[user name] is not in service. Please check the number and try again. |
|
Voice |
405 |
Cannot complete the transfer. |
Cannot complete the transfer. Transfer is not supported for this call. |
Voice |
408 |
[user name] did not answer. |
Call was not completed because [user name] did not answer at this time. Try your call again later. |
Voice |
408 |
Cannot complete the transfer. |
Call was not transferred because the calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information. |
Voice |
415 |
[user name] cannot answer this call. |
[user name] does not have an audio device set up to accept calls. |
Voice |
415 |
Cannot complete the transfer. |
Call was not transferred because [user name] does not have an audio device set up to accept calls. |
Voice |
480 |
[user name] is unavailable or may be offline. |
|
Voice |
480 |
Cannot complete the transfer. |
Call was not transferred because [user name] cannot be reached and may be offline. |
Voice |
480 |
Video was not accepted. |
|
Voice |
481 |
Cannot complete the transfer. |
Call was not transferred because [user name] cannot be reached and may be offline. |
Voice |
484 |
Please check the number and try again. |
The format of the number you dialed is not valid. Examples of valid dialing formats: 1+(555) 555-0123 (555) 555-0123 9+1+(555) 555-0123 011+ 12 34 56 78 99 If you continue to be unable to successfully make a call, please contact your support team. |
Voice |
485 |
Cannot complete the transfer. |
Call was not transferred because there is more than one contact with the same phone number. Try transferring again. If you still cannot complete the call, contact your support team with this information. |
Voice |
485 |
Cannot contact [user name]. |
There is more than one contact with the same phone number. Try calling again. If you still cannot complete the call, contact your support team with this information. |
Voice |
486 |
[user name] is in another call. |
|
Voice |
486 |
Cannot complete the transfer. |
Call was not transferred because [user name] is in another call. |
Voice |
487 |
Call was unsuccessful. |
The calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information. |
Voice |
488 |
[user name] cannot answer this call. |
|
Voice |
488 |
Cannot complete the transfer. |
Call was not transferred because [user name] does not have an audio device set up to accept calls. |
Voice |
491 |
[user name] is in another call. |
|
Voice |
491 |
Cannot complete the transfer. |
Call was not transferred because [user name] is in another call. |
Voice |
501 |
Call failed. This type of call is unsupported. |
|
Voice |
503 |
The call could not be completed. Please try again later. |
The call could not be completed because of a busy network. Please try again later. |
Voice |
504 |
Cannot complete the transfer. |
Call was not transferred because there was a problem with the calling service. Wait and then try again. If the problem continues, contact your support team with this information. |
Voice |
504 |
Operation was unsuccessful. |
The calling service did not respond. Wait and then try again. If the problem continues, contact your support team with this information. |
Voice |
600 |
[user name] is in another call. |
|
Voice |
600 |
Cannot complete the transfer. |
Call was not transferred because [user name] is in another call. |
Voice |
603 |
[user name] did not answer. |
Call was not completed because [user name] did not answer at this time. Try your call again later. |
Voice |
603 |
Cannot complete the transfer. |
Call was not transferred because one of the participants is not available at this time. |
Voice |
605 |
[user name] did not answer. |
Call was not completed because [user name] did not answer at this time. Try your call again later. |
Voice |
605 |
Cannot complete the transfer. |
Call was not transferred because one of the participants is not available at this time. |
Voice |
606 |
[user name] is set to Do Not Disturb. |
|
Voice |
606 |
Cannot complete the transfer. |
Call was not transferred because [user name] is set to Do Not Disturb. |