8.5 OCS front-end server

The following table lists the OCS front-end server ErrorIds, numbered 4000 – 4999, for releases prior to the most current release.

ErrorId	Header	SIP Request, Response	Reason
4000	ms-diagnostics	Response	User services default.
4001	ms-diagnostics	Response	XML parse failure.
4002	ms-diagnostics	Response	Multiple users associated with the source phone number.
4003	ms-diagnostics-public	Response	From URI not enabled for remote access.
4004	ms-diagnostics-public	Response	Credentials provided are not authorized to act as specified from URI.
4005	ms-diagnostics	Response	Destination URI either not enabled for SIP or does not exist.
4006	ms-diagnostics	Response	User not found in pool.
4007	ms-diagnostics	Response	Resource is unknown in this deployment.
4008	ms-diagnostics	Response	Input data too large - One of the parameters to the sproc exceeds limit.
4009	ms-diagnostics	Response	Multiple users associated with the destination phone number.
4010	ms-diagnostics	Response	Missing endpoint identifier.
4011	ms-diagnostics	Response	Epid not present.
4012	ms-diagnostics	Response	Epid too long.
4013	ms-diagnostics	Response	content type header does not match the expected content-type.
4014	ms-diagnostics	Response	Content-type is not present.
4015	ms-diagnostics	Response	Missing or badly formed instance information in GRUU.
4016	ms-diagnostics	Response	Missing event header.
4017	ms-diagnostics	Response	AOR in GRUU is not owned by the message source.
4018	ms-diagnostics	Response	No Contact header present.
4019	ms-diagnostics	Response	Multiple event header present.
4020	ms-diagnostics	Response	Invalid ToTag received.
4021	ms-diagnostics	Response	Body is empty.
4022	ms-diagnostics	Response	GetBody failed.
4023	ms-diagnostics	Response	GetAcceptID failed.
4024	ms-diagnostics	Response	Invalid To URL
4025	ms-diagnostics	Response	Invalid DisplayName.
4026	ms-diagnostics	Response	Could not get the event header.
4027	ms-diagnostics	Response	RequestUri contains a non-blank user name.
4028	ms-diagnostics	Response	Multiple user-agent header present.
4029	ms-diagnostics	Response	A header is present multiple times which is not allowed.
4030	ms-diagnostics	Response	Multiple require headers not supported.
4031	ms-diagnostics	Response	Error trying to get Min-SE header.
4032	ms-diagnostics	Response	Error trying to get Session-Expires header.
4033	ms-diagnostics	Response	To User not authorized for federation.
4034	ms-diagnostics	Response	To User not authorized for public cloud access.
4035	ms-diagnostics	Response	Phone identity is not authorized - associated user entity not found in database.
4036	ms-diagnostics	Response	SIP enabled entity is not found in database.
4037	ms-diagnostics	Response	AuthorizeUser for SIP or phone identity failed.
4038	ms-diagnostics	Response	AuthorizeIdentities for SIP or phone identity failed.
4039	ms-diagnostics	Response	User does not have any routable endpoints.
4040	ms-diagnostics	Response	Not Acceptable -- Unknown MIME type in Accept header.
4041	ms-diagnostics	Response	Dialog identifier conflict.
4042	ms-diagnostics	Response	Input data too large - DB column length violation.
4043	ms-diagnostics	Response	DB Type Conversion error.
4044	ms-diagnostics	Response	DB Column Conversion over flow.
4045	ms-diagnostics	Response	Invalid Require header.
4046	ms-diagnostics	Response	Invalid combination of require headers present.
4047	ms-diagnostics	Response	Unknown Require header.
4048	ms-diagnostics	Response	Expires value too small.
4049	ms-diagnostics	Response	Target is either disabled or moving away.
4050	ms-diagnostics-public	Response	From User is either disabled or moving away.
4051	ms-diagnostics	Response	Endpoint is not registered.
4052	ms-diagnostics	Response	Cached route does not match.
4053	ms-diagnostics	Response	Too many contact headers.
4054	ms-diagnostics	Response	Min-SE value is too high.
4055	ms-diagnostics	Response	Bad event.
4056	ms-diagnostics	Response	Internal Error: IsTokenPresentInHeader call failed.
4057	ms-diagnostics	Response	Internal Error: Handle Errors sproc failed.
4058	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags - GetAuthenticationInfo failed.
4059	ms-diagnostics	Response	Internal Error: DbStore Authorization sproc failed.
4060	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags - IsAuthorized failed.
4061	ms-diagnostics	Response	Internal Error: Internal server error when processing Subscription request.
4062	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags - FillAuthenticationInfo failed.
4063	ms-diagnostics	Response	Internal Error: Failed to get GetExternalSource.
4064	ms-diagnostics	Response	Internal Error: Failed to get GetSourceNetwork.
4065	ms-diagnostics	Response	Internal Error: Failed to get authorization protocol.
4066	ms-diagnostics	Response	Internal Error: Failed to attach routing context.
4067	ms-diagnostics	Response	Internal Error: Failed to get authorization user identity.
4068	ms-diagnostics	Response	Internal Error: Failed to get identity authorization requirements.
4069	ms-diagnostics	Response	Internal Error: Failed to get asserted identity string.
4070	ms-diagnostics	Response	Internal Error: Failed to queue an authorization message.
4071	ms-diagnostics	Response	Internal Error: MessageDispatcher failed.
4072	ms-diagnostics	Response	Internal Error: Failed to get the home server.
4073	ms-diagnostics	Response	Internal Error: UnExpected external source.
4074	ms-diagnostics	Response	Internal Error: Failed to generate the challenge.
4075	ms-diagnostics	Response	Internal Error: Failed to check the destination path.
4076	ms-diagnostics	Response	Internal Error: Failed to check for FROM server role.
4077	ms-diagnostics	Response	Internal Error: Failed to do route set optimization failed.
4078	ms-diagnostics	Response	Internal Error: Failed to get the sender information.
4079	ms-diagnostics	Response	Internal Error: Failed to get the From header information.
4080	ms-diagnostics	Response	Internal Error: Failed to get the P-Asserted-Identity header.
4081	ms-diagnostics	Response	Internal Error: Failed to get the To header information.
4082	ms-diagnostics	Response	Internal Error: Failed to get TO URI string.
4083	ms-diagnostics	Response	Internal Error: Failed to initialize FROM TO information.
4084	ms-diagnostics	Response	Internal Error: Failed to select request target.
4085	ms-diagnostics	Response	Internal Error: Failed to determine if request URI is phone.
4086	ms-diagnostics	Response	Internal Error: Failure while checking options responseRequired.
4087	ms-diagnostics	Response	Internal Error: Identity AOR and From header don't match.
4088	ms-diagnostics	Response	Internal Error: Failed to set the Request URI.
4089	ms-diagnostics	Response	Internal Error: Failed to check for TO server role.
4090	ms-diagnostics	Response	Internal Error: Failed to get request URI.
4091	ms-diagnostics	Response	Internal Error: Failed to get user@host from GRUU.
4092	ms-diagnostics	Response	Internal Error: Failed to queue a message dispatcher request.
4093	ms-diagnostics	Response	Internal Error: GetCachedEndpointInfo failed.
4094	ms-diagnostics	Response	Internal Error: ResolveGRUUFromRoute failed.
4095	ms-diagnostics	Response	Internal Error: Failed to set display name in from header.
4096	ms-diagnostics	Response	Internal Error: Failed to set display name in P-Asserted-Identity header.
4097	ms-diagnostics	Response	Internal Error: Failed to Restore Contact Entry.
4098	ms-diagnostics	Response	Internal Error: Failed to set user data.
4099	ms-diagnostics	Response	Internal Error: Failed to validate GRUU contacts.
4100	ms-diagnostics	Response	Internal Error: Failed to find FQDN in route set.
4101	ms-diagnostics	Response	Internal Error: Failed to resolve ES GRUU.
4102	ms-diagnostics	Response	Internal Error: Malformed server GRUU.
4103	ms-diagnostics	Response	Internal Error: Failed to determine server peer name.
4104	ms-diagnostics	Response	Internal Error: Failed to determine if internal peer is an FE.
4105	ms-diagnostics	Response	Internal Error: Failed to get Call-Id.
4106	ms-diagnostics	Response	Internal Error: Failed to get From Tag.
4107	ms-diagnostics	Response	Internal Error: Failed to get To Tag.
4108	ms-diagnostics	Response	Internal Error: Error trying to get Supported header.
4109	ms-diagnostics	Response	Internal Error: Failed to get content type header.
4110	ms-diagnostics	Response	Internal Error: GetExpiryTimes failed.
4111	ms-diagnostics	Response	Internal Error: GenerateRandomTag failed.
4112	ms-diagnostics	Response	Internal Error: Failed to get displayname.
4113	ms-diagnostics	Response	Internal Error: XML generation failed.
4114	ms-diagnostics	Response	Internal Error: Out of memory.
4115	ms-diagnostics	Response	Internal Error: GetGenericParameter failed.
4116	ms-diagnostics	Response	Internal Error: GetUserAtHost failed.
4117	ms-diagnostics	Response	Internal Error: SetDestinationInRequestURI failed.
4118	ms-diagnostics	Response	Internal Error: AttachEndpointRoutingContextIfNeeded failed.
4119	ms-diagnostics	Response	Internal Error: GetEndpointRoute sproc failed.
4120	ms-diagnostics	Response	Internal Error: IntializeParameters failed.
4121	ms-diagnostics	Response	Internal Error: GetQueryResourceAuthorizationInfo failed.
4122	ms-diagnostics	Response	Internal Error: XML construction failed.
4123	ms-diagnostics	Response	Internal Error: Failed to convert to UNICODE.
4124	ms-diagnostics	Response	Internal Error: Error executing sproc - execution failure.
4125	ms-diagnostics	Response	Internal Error: Error executing sproc - native failure.
4126	ms-diagnostics	Response	Internal Error: GetEndpointThrottlingContext failed.
4127	ms-diagnostics	Response	Service Unavailable -- Functionality not implemented.
4128	ms-diagnostics	Response	GetEndpointRouteComplete failed.
4129	ms-diagnostics	Response	Service Unavailable -- Too many outstanding requests in Pool.
4130	ms-diagnostics	Response	Server is busy.
4131	ms-diagnostics	Response	Server is busy - Request rejected by database queue throttling mechanism.
4132	ms-diagnostics	Response	Server is busy - Request rejected by endpoint throttling mechanism.
4133	ms-diagnostics	Response	SQL deadlock encountered.
4134	ms-diagnostics	Response	Database operation timeout. This can happen because of too many requests that require database interaction.
4135	ms-diagnostics	Response	Internal Error: Failed to process incoming App Via Header.
4136	ms-diagnostics	Response	Internal Error: Failed to commit outgoing App Via Header.
4137	ms-diagnostics	Response	Supported headers parse failure.
4138	ms-diagnostics	Response	C3Pversion of the request is unsupported.
4139	ms-diagnostics	Response	Internal Error: Initializing the batched polling subscribe request failed.
4140	ms-diagnostics-public	Request	Deregistered: User logged out.
4140	ms-diagnostics-public	Request	User Logged out.<41>
4141	ms-diagnostics-public	Request	Deregistered: User disabled.
4141	ms-diagnostics-public	Request	User disabled.<42>
4142	ms-diagnostics-public	Request	Deregistered: User moved.
4142	ms-diagnostics-public	Request	User moved.<43>
4143	ms-diagnostics	Response	Bad phone number.
4144	ms-diagnostics	Response	Database communication link is down.
4145	ms-diagnostics	Response	Internal Error: Failed to get session-on-behalf-of authorization requirements.<44>
4146	ms-diagnostics	Response	Internal Error: Failed to get the session-on-behalf-of header.<45>
4147	ms-diagnostics	Response	AuthorizeSessionOnBehalfOf for delegate failed.<46>
4148	ms-diagnostics	Response	Internal Error: Failed to read from the authorized delegate reader.<47>
4149	ms-diagnostics	Response	Delegator is not found in the deployment.<48>
4150	ms-diagnostics	Response	P-Session-On-Behalf-Of header has parameters that are disallowed.<49>
4151	ms-diagnostics	Response	HTTP Authorization for P-Session-On-Behalf-Of header failed.<50>
4152	ms-diagnostics	Response	Remote authorization of delegate failed.<51>
4153	ms-diagnostics	Response	Remote authorization of delegate timed out.<52>
4154	ms-diagnostics	Response	Endpoint is registered with a FrontEnd that is unavailable or has restarted.<53>