7.5 Lync front-end server

The following table lists the Lync front-end server ErrorIds, numbered 4000 – 4999, for the current release.

ErrorId	Header	SIP Request, Response	Reason string
4000	ms-diagnostics	Response	User services default.
4001	ms-diagnostics	Response	XML parse failure.
4002	ms-diagnostics	Response	Multiple users associated with the source phone number.
4003	ms-diagnostics-public	Response	From URI not enabled for remote access.
4004	ms-diagnostics-public	Response	Credentials provided are not authorized to act as specified from URI.
4005	ms-diagnostics	Response	Destination URI either not enabled for SIP or does not exist.
4006	ms-diagnostics	Response	User not found in pool.
4007	ms-diagnostics	Response	Resource is unknown in this deployment.
4008	ms-diagnostics	Response	Input data too large – one of the parameters to the sproc exceeds limit.
4009	ms-diagnostics	Response	Multiple users associated with the destination phone number.
4010	ms-diagnostics	Response	Missing endpoint identifier.
4011	ms-diagnostics	Response	Epid not present.
4012	ms-diagnostics	Response	Epid too long.
4013	ms-diagnostics	Response	Content-type does not match the expected content-type.
4014	ms-diagnostics	Response	Content-type is not present.
4015	ms-diagnostics	Response	Missing or badly formed instance information in GRUU.
4016	ms-diagnostics	Response	Missing event header.
4017	ms-diagnostics	Response	AOR in GRUU is not owned by the message source.
4018	ms-diagnostics	Response	No Contact header present.
4019	ms-diagnostics	Response	Multiple event headers present.
4020	ms-diagnostics	Response	Invalid ToTag received.
4021	ms-diagnostics	Response	Body is Empty.
4022	ms-diagnostics	Response	GetBody failed.
4023	ms-diagnostics	Response	GetAcceptID failed.
4024	ms-diagnostics	Response	Invalid To URL.
4025	ms-diagnostics	Response	Invalid DisplayName.
4026	ms-diagnostics	Response	Could not get the event header.
4027	ms-diagnostics	Response	RequestUri contains a non-blank user name.
4028	ms-diagnostics	Response	Multiple user-agent headers present.
4029	ms-diagnostics	Response	A header is present multiple times which is not allowed.
4030	ms-diagnostics	Response	Multiple require headers not supported.
4031	ms-diagnostics	Response	Error trying to get Min-SE header.
4032	ms-diagnostics	Response	Error trying to get Session-Expires header.
4033	ms-diagnostics	Response	To User not authorized for federation.
4034	ms-diagnostics	Response	To User not authorized for public cloud access.
4035	ms-diagnostics	Response	Phone identity is not authorized – associated user entity not found in database.
4036	ms-diagnostics	Response	SIP enabled entity is not found in database.
4037	ms-diagnostics	Response	AuthorizeUser for SIP or phone identity failed.
4038	ms-diagnostics	Response	AuthorizeIdentities for SIP or phone identity failed.
4039	ms-diagnostics	Response	User does not have any routable endpoints.
4040	ms-diagnostics	Response	Not Acceptable – unknown MIME type in Accept header.
4041	ms-diagnostics	Response	Dialog identifier conflict.
4042	ms-diagnostics	Response	Input data too large – database column length violation.
4043	ms-diagnostics	Response	Database type conversion error.
4044	ms-diagnostics	Response	Database column conversion over flow.
4045	ms-diagnostics	Response	Invalid Require header.
4046	ms-diagnostics	Response	Invalid combination of require headers present.
4047	ms-diagnostics	Response	Unknown Require header.
4048	ms-diagnostics	Response	Expires value too small.
4049	ms-diagnostics	Response	Target is either disabled or moving away.
4050	ms-diagnostics-public	Response	From User is either disabled or moving away.
4051	ms-diagnostics	Response	Endpoint is not registered.
4052	ms-diagnostics	Response	Cached route does not match.
4053	ms-diagnostics	Response	Too many contact headers.
4054	ms-diagnostics	Response	Min-SE value is too high.
4055	ms-diagnostics	Response	Bad event.
4056	ms-diagnostics	Response	Internal Error: IsTokenPresentInHeader call failed.
4057	ms-diagnostics	Response	Internal Error: Handle Errors sproc failed.
4058	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags – GetAuthenticationInfo failed.
4059	ms-diagnostics	Response	Internal Error: DbStore Authorization sproc failed.
4060	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags – IsAuthorized failed.
4061	ms-diagnostics	Response	Internal Error: Internal server error when processing Subscription request.
4062	ms-diagnostics	Response	Internal Error: Failed to check the authorization flags - FillAuthenticationInfo failed.
4063	ms-diagnostics	Response	Internal Error: Failed to get GetExternalSource.
4064	ms-diagnostics	Response	Internal Error: Failed to get GetSourceNetwork.
4065	ms-diagnostics	Response	Internal Error: Failed to get authorized protocol.
4066	ms-diagnostics	Response	Internal Error: Failed to attach routing context.
4067	ms-diagnostics	Response	Internal Error: Failed to get authorized user identity.
4068	ms-diagnostics	Response	Internal Error: Failed to get identity authorization requirements.
4069	ms-diagnostics	Response	Internal Error: Failed to get asserted identity string.
4070	ms-diagnostics	Response	Internal Error: Failed to queue an authorization message.
4071	ms-diagnostics	Response	Internal Error: MessageDispatcher failed.
4072	ms-diagnostics	Response	Internal Error: Failed to get the home server.
4073	ms-diagnostics	Response	Internal Error: Unexpected external source.
4074	ms-diagnostics	Response	Internal Error: Failed to generate the challenge.
4075	ms-diagnostics	Response	Internal Error: Failed to check the destination path.
4076	ms-diagnostics	Response	Internal Error: Failed to check for FROM server role.
4077	ms-diagnostics	Response	Internal Error: Failed to do route set optimization failed.
4078	ms-diagnostics	Response	Internal Error: Failed to get the sender info.
4079	ms-diagnostics	Response	Internal Error: Failed to get the From header information.
4080	ms-diagnostics	Response	Internal Error: Failed to get the P-Asserted-Identity header.
4081	ms-diagnostics	Response	Internal Error: Failed to get the To header information.
4082	ms-diagnostics	Response	Internal Error: Failed to get TO URI string.
4083	ms-diagnostics	Response	Internal Error: Failed to initialize FROM TO information.
4084	ms-diagnostics	Response	Internal Error: Failed to select request target.
4085	ms-diagnostics	Response	Internal Error: Failed to determine if request URI is phone.
4086	ms-diagnostics	Response	Internal Error: Failure while checking options responseRequired.
4087	ms-diagnostics	Response	Internal Error: Identity AOR and FROM header don't match.
4088	ms-diagnostics	Response	Internal Error: Failed to set the Request URI.
4089	ms-diagnostics	Response	Internal Error: Failed to check for TO server role.
4090	ms-diagnostics	Response	Internal Error: Failed to get request URI.
4091	ms-diagnostics	Response	Internal Error: Failed to get user@host from GRUU.
4092	ms-diagnostics	Response	Internal Error: Failed to queue a message dispatcher request.
4093	ms-diagnostics	Response	Internal Error: GetCachedEndpointInfo failed.
4094	ms-diagnostics	Response	Internal Error: ResolveGRUUFromRoute failed.
4095	ms-diagnostics	Response	Internal Error: Failed to set display name in from header.
4096	ms-diagnostics	Response	Internal Error: Failed to set display name in P-Asserted-Identity header.
4097	ms-diagnostics	Response	Internal Error: Failed to Restore Contact Entry.
4098	ms-diagnostics	Response	Internal Error: Failed to set user data.
4099	ms-diagnostics	Response	Internal Error: Failed to validate GRUU contacts.
4100	ms-diagnostics	Response	Internal Error: Failed to find fully qualified domain name (FQDN) in route set.
4101	ms-diagnostics	Response	Internal Error: Failed to resolve ES GRUU.
4102	ms-diagnostics	Response	Internal Error: Malformed server GRUU.
4103	ms-diagnostics	Response	Internal Error: Failed to determine server peer name.
4104	ms-diagnostics	Response	Internal Error: Failed to determine if internal peer is an FE.
4105	ms-diagnostics	Response	Internal Error: Failed to get Call-Id.
4106	ms-diagnostics	Response	Internal Error: Failed to get FROM Tag.
4107	ms-diagnostics	Response	Internal Error: Failed to get TO Tag.
4108	ms-diagnostics	Response	Internal Error: Error trying to get Supported header.
4109	ms-diagnostics	Response	Internal Error: Failed to get Content-type header.
4110	ms-diagnostics	Response	Internal Error: GetExpiryTimes failed.
4111	ms-diagnostics	Response	Internal Error: GenerateRandomTag failed.
4112	ms-diagnostics	Response	Internal Error: Failed to get displayname.
4113	ms-diagnostics	Response	Internal Error: XML generation failed.
4114	ms-diagnostics	Response	Internal Error: Out of memory.
4115	ms-diagnostics	Response	Internal Error: GetGenericParameter failed.
4116	ms-diagnostics	Response	Internal Error: GetUserAtHost failed.
4117	ms-diagnostics	Response	Internal Error: SetDestinationInRequestURI failed.
4118	ms-diagnostics	Response	Internal Error: AttachEndpointRoutingContextIfNeeded failed.
4119	ms-diagnostics	Response	Internal Error: GetEndpointRoute sproc failed.
4120	ms-diagnostics	Response	Internal Error: IntializeParameters failed.
4121	ms-diagnostics	Response	Internal Error: GetQueryResourceAuthorizationInfo failed.
4122	ms-diagnostics	Response	Internal Error: XML construction failed.
4123	ms-diagnostics	Response	Internal Error: Failed to convert to UNICODE.
4124	ms-diagnostics	Response	Internal Error: Error executing sproc - execution failure.
4125	ms-diagnostics	Response	Internal Error: Error executing sproc - native failure.
4126	ms-diagnostics	Response	Internal Error: GetEndpointThrottlingContext failed.
4127	ms-diagnostics	Response	Service Unavailable -- Functionality not implemented.
4128	ms-diagnostics	Response	GetEndpointRouteComplete failed.
4129	ms-diagnostics	Response	Service Unavailable -- Too many outstanding requests in Pool.
4130	ms-diagnostics	Response	Server is busy.
4131	ms-diagnostics	Response	Server is busy – Request rejected by database queue throttling mechanism.
4132	ms-diagnostics	Response	Server is busy – Request rejected by endpoint throttling mechanism.
4133	ms-diagnostics	Response	SQL deadlock encountered.
4134	ms-diagnostics	Response	Database operation timeout. This can happen because of too many requests that require database interaction.
4135	ms-diagnostics	Response	Internal Error: Failed to process incoming App Via Header.
4136	ms-diagnostics	Response	Internal Error: Failed to commit outgoing App Via Header.
4137	ms-diagnostics	Response	Supported headers parse failure.
4138	ms-diagnostics	Response	C3Pversion of the request is unsupported.
4139	ms-diagnostics	Response	Internal Error: Initializing the batched polling subscribe request failed.
4140	ms-diagnostics-public	Request	User logged out.
4141	ms-diagnostics-public	Request	User disabled.
4142	ms-diagnostics-public	Request	User moved.
4143	ms-diagnostics	Response	Bad phone number.
4144	ms-diagnostics	Response	Database communication link is down.
4145	ms-diagnostics	Response	Internal Error: Failed to get session-on-behalf-of authorization requirements.
4146	ms-diagnostics	Response	Internal Error: Failed to get the session-on-behalf-of header.
4147	ms-diagnostics	Response	AuthorizeSessionOnBehalfOf for delegate failed.
4148	ms-diagnostics	Response	Internal Error: Failed to read from the authorized delegate reader.
4149	ms-diagnostics	Response	Delegator is not found in the deployment.
4150	ms-diagnostics	Response	P-Session-On-Behalf-Of header has parameters which are disallowed.
4151	ms-diagnostics	Response	HTTP Authorization for P-Session-On-Behalf-Of header failed.
4152	ms-diagnostics	Response	Remote authorization of delegate failed.
4153	ms-diagnostics	Response	Remote authorization of delegate timed out.
4154	ms-diagnostics	Response	Endpoint is registered with a front-end server that is unavailable or has restarted.
4155	ms-diagnostics	Response	Internal Error: Failed to set tenant context identifier.
4156	ms-diagnostics	Response	Internal Error: Failed to set tenant boundary identifier.
4157	ms-diagnostics	Response	Internal Error: Failed to get tenant context identifier.
4158	ms-diagnostics	Response	Delegate Request: session-on-behalf-of header absent.
4159	ms-diagnostics	Response	Delegate Request: SIP To is not equal to the session-on-behalf-of header.
4160	ms-diagnostics	Response	Internal Error: Failed to deserialize the context containing user pool information.
4161	ms-diagnostics	Response	Target Endpoint is not registered.
4162	ms-diagnostics	Response	Internal Error: Failed to determine the service that needs to handle the request.
4163	ms-diagnostics	Response	Internal Error: PoolManager failed to process request.
4164	ms-diagnostics	Response	User Services Pool is unavailable.
4165	ms-diagnostics-public	Request	User Services Pool is unavailable.
4166	ms-diagnostics-public	Request	Preferred Registrar Change.
4167	ms-diagnostics-public	Request	Preferred Pool Change.
4168	ms-diagnostics	Response	Internal Error: Failed during string manipulation.
4169	ms-diagnostics	Response	Internal Error: Failed to get Security Handle.
4170	ms-diagnostics	Response	Internal Error: Failed to execute GetPublishedCertAndAuthorize.
4171	ms-diagnostics	Response	GetPublishedCert UPRP command failed.
4172	ms-diagnostics	Response	No certificate found for the user.
4173	ms-diagnostics	Response	Internal Error: GetPublishedCert command timed out.
4174	ms-diagnostics	Response	Internal Error: Failed to determine the primary and backup pools to handle the request.
4175	ms-diagnostics	Response	Internal Error: Failed to read from the published certificate reader.
4176	ms-diagnostics	Response	Internal Error: Failed to get the UserServices pool from Context.
4177	ms-diagnostics	Response	Internal Error: Failed while invoking UPRP command GetPublishedCert.
4178	ms-diagnostics	Response	Invalid or Unknown Service Pool Type.
4179	ms-diagnostics	Response	User homed on W13 Pool. Cert Auth is not possible.
4180	ms-diagnostics	Response	Failed to determine the primary pool to handle request. This could be a temporary issue.
4181	ms-diagnostics	Response	The health information of the primary pool is being evaluated. This could be a temporary issue.
4182	ms-diagnostics	Response	GetSubscriptionVersioning failed.
4183	ms-diagnostics	Response	Failed to determine the deployment location to handle request.
4184	ms-diagnostics	Response	Internal Error: Failed to redirect request.
4185	ms-diagnostics	Response	Internal Error: Failed to get the ms-split-domain-information header.
4186	ms-diagnostics	Response	Internal Error: Failed to set the ms-split-domain-information header.
4187	ms-diagnostics	Response	Failed to cache publications on registrar.
4188	ms-diagnostics	Response	Failed to determine the Delegator's Pool for authorization.
4189	ms-diagnostics	Response	User object is not configured properly.
4190	ms-diagnostics	Response	Failed to determine the user's pool to process request.
4191	ms-diagnostics	Response	Internal Error: Failed while invoking SPROC GetPublishedCert.
4192	ms-diagnostics	Response	RtcUpdateEndpoint sproc failed.
4193	ms-diagnostics	Response	UpdateEndpoint HTTP request failed.
4194	ms-diagnostics	Response	Failed to get traffic type from the ms-split-domain-information header.
4195	ms-diagnostics	Response	Internal Error: Failed to delete the ms-split-domain-information header.
4196	ms-diagnostics	Response	From or target user pool or deployment assignment is incompatible with split-domain traffic type.
4197	ms-diagnostics	Response	MWI Notify body parse failure.
4198	ms-diagnostics	Response	Not a valid SIP URI in the From or To header.
4199	ms-diagnostics	Response	Multiple users associated with the target phone number.
4200	ms-diagnostics	Response	SIP Identity is required for Delegate Authorization.
4201	ms-diagnostics	Response	SIP Identity required for processing this request.
4202	ms-diagnostics	Response	Internal Error: Failed to add P-Asserted-Identity header.
4203	ms-diagnostics	Response	The SIP URI in the From and To header are not identical.
4204	ms-diagnostics	Response	The SIP URI in the From and To header contains a user portion which is not allowed.
4205	ms-diagnostics	Response	From User Policy is not found.
4206	ms-diagnostics	Response	To User Policy is not found.
4207	ms-diagnostics	Response	External Access Policy processing failed.
4208	ms-diagnostics	Response	Internal Error: Failed processing contact header.
4209	ms-diagnostics	Response	Internal Error: Failed processing Expires header.
4210	ms-diagnostics	Response	Internal Error: Failed to get the content of a header.
4211	ms-diagnostics	Response	Internal Error: Failed to read from the endpoint reader.
4212	ms-diagnostics	Response	Internal Error: Failed to send response.
4213	ms-diagnostics	Response	Internal Error: Request is incorrectly targeted at the ICR.
4214	ms-diagnostics	Response	Tenant Federation Configuration Processing failed.
4215	ms-diagnostics	Response	MWI Notify for legacy user cannot be processed.
4216	ms-diagnostics	Response	An internal error occurred while User Services was processing the request.
4217	ms-diagnostics	Response	Internal Error: Failed to get user portion from URI.
4218	ms-diagnostics	Response	Internal Error: Failed to get fully qualified domain name (FQDN) from URL.
4219	ms-diagnostics	Response	Authentication took too long.
4220	ms-diagnostics	Response	Failed to get remote fully qualified domain name (FQDN) from the ms-split-domain-info header.
4221	ms-diagnostics	Response	Failed to get home route from the ms-split-domain-info header.
4222	ms-diagnostics	Response	Cannot redirect user to the deployment location pointed to by SRV record.
4223	ms-diagnostics	Response	Deployment location loop detected: request arrived from the deployment location of the target user.
4224	ms-diagnostics	Response	Cannot route request to the home pool of the From user because From user is not homed in this deployment.
4225	ms-diagnostics	Response	Cannot route request from home deployment of target user without pre-populated destination route.
4226	ms-diagnostics	Response	Certificate authentication is not allowed for users homed on remote deployments.
4227	ms-diagnostics	Response	Dialog Routeset Update required.
4228	ms-diagnostics	Response	User Services Pool is unavailable as backend database failover is in progress.
4229	ms-diagnostics	Response	This user is either failing over or failing back to another server, and User Store has been locked for the transition.
4320	ms-diagnostics	Response	Server pool has been failed over to its backup.
4231	ms-diagnostics	Response	Internal error while trying to route via ICR.
4232	ms-diagnostics	Response	Pool Manager indicates that there are no servers available to process this request.
4233	ms-diagnostics	Response	Presence and Conferencing services are not available because the User Store is down or the connectivity to datacenter has been lost.
4234	ms-diagnostics	Response	Internal error while trying to find backup server.
4235	ms-diagnostics	Response	Internal error while trying to send the request to director in correct forest.
4236	ms-diagnostics	Response	Internal error while trying to get the director for remote forest.
4237	ms-diagnostics	Response	Internal error while trying to get ms-routing-phase header.
4238	ms-diagnostics	Response	Internal error while trying to delete ms-routing-phase header.
4239	ms-diagnostics	Response	Internal error while trying to set ms-routing-phase header.
4240	ms-diagnostics-public	Response	Server has detected a loop.
4241	ms-diagnostics-public	Response	Subscription is being terminated because contact has been moved to another pool.
4242	ms-diagnostics	Response	Internal error during Lookup User operation.
4243	ms-diagnostics	Response	Lookup User failed to find a server to perform authorization.
4244	ms-diagnostics	Response	User Group is not registered with Pool Manager.
4245	ms-diagnostics	Response	Pool state is being reconfigured. This is a transient condition.
4246	ms-diagnostics	Response	Failed to proxy request to owning FE.
4247	ms-diagnostics	Response	Request was proxied to owning FE but it timed-out.
4248	ms-diagnostics	Response	Failed to Execute Query Resource Data sproc.
4249	ms-diagnostics	Response	Resource is in a remote deployment, but no destination available.
4250	ms-diagnostics	Response	Cannot route request from a deployment that is not a home deployment of the destination user.
4251	ms-diagnostics	Response	Transport error while executing a replication command.
4252	ms-diagnostics	Response	Backup Store is unavailable.
4253	ms-diagnostics	Response	Internal error while executing a replication command.
4254	ms-diagnostics	Response	Time-out without final response.
4255	ms-diagnostics	Response	Request cannot have a non-empty body.
4256	ms-diagnostics	Response	Internal Error: Failed to get FROM URI string.
4257	ms-diagnostics	Response	Internal Error: Failed to determine if from URI is phone.
4258	ms-diagnostics	Response	A quorum of servers is not available to commit this operation.
4259	ms-diagnostics	Response	Contact list is rolled back from Exchange.
4260	ms-diagnostics	Response	Primary pool is being failed over to its backup and hence User Store is locked for the transition.
4261	ms-diagnostics	Response	Pool is now failing back and hence User Store is locked for the transition.
4262	ms-diagnostics	Response	User is homed on this server, but is currently in read-only mode. This is a transient condition during Failover/Failback.
4263	ms-diagnostics	Response	User is homed on this server but is currently in read-only mode due to lack of write quorum. This is a transient condition during Failover/Failback.
4264	ms-diagnostics	Response	User is homed on this server but is currently in read-only mode due to pending reconfiguration. This is a transient condition during Failover/Failback.
4265	ms-diagnostics	Response	User is homed on this server but is currently in read-only mode . The FE was demoted, but it hasn't received a notification with the address of the new primary. This is a transient condition during Failover/Failback.
4266	ms-diagnostics	Response	User is homed on this server but is currently in read-only mode. This is a transient condition during Failover/Failback.
4267	ms-diagnostics	Response	User is homed on this server but is in read-only mode as Backup Store is unavailable. This is a transient condition during Failover/Failback.
4268	ms-diagnostics	Response	Delegate operation not allowed as delegate and delegator are in different deployments.
4269	ms-diagnostics	Response	The request is targeted to registrar-only server or pool, which cannot serve user services requests.
4270	ms-diagnostics	Response	Failed to parse ms-subnet header.
4272	ms-diagnostics	Response	Backend database communication link is down.
4273	ms-diagnostics	Response	The routing target is no longer served by this pool or its backup.
4274	ms-diagnostics	Response	Internal Error: Failed to set the Route header with edge-route parameter.
4275	ms-diagnostics	Response	Internal Error: Failed to parse client certificate's Issuer information.
4279	ms-diagnostics	Response	Client certificate's subject name has unexpected value.
4281	ms-diagnostics	Response	Target is moving away