August 2022 announcements

This page provides the announcements for Microsoft Partner Center for August 2022.


Email subscription preferences are live at Action Center

Date: August 30, 2022

Summary

Partner Center users can now opt out of some Partner Center emails at Action Center.

Workspace

Action Center

Impacted audience

All Partner Center users

Details

All Partner Center users can opt out of some email communications from Partner Center, starting on August 30, 2022.

To set your email subscription preferences:

You can only opt out of some Partner Center communications. However, some communications are required by the partnership agreement.

New users are opted-in to all email communications, but those preferences can be changed at any time.

Any previous user preferences were migrated to Action Center. You can change those preferences at any time.

Next steps

For more information, see the Action Center overview.


Upcoming changes to Microsoft’s hosting licensing and products

Date: August 29,2022

Summary

On October 1, 2022, Microsoft will implement major revisions and upgrades that will benefit hosting partners and customers globally.

Workspace

Customers and partners

Impacted audience

Hosters, Cloud Solution Provider (CSP) direct bill partners and indirect providers, and resellers through their indirect providers, as well as all commercial licensing customers

Details

On October 1, 2022, Microsoft will implement major revisions and upgrades to its outsourcing and hosting terms that will benefit partners and customers globally. You can find details about these changes in this Microsoft partner blog post.

Added customer benefits will enable new scenarios for how they can license and run workloads with infrastructure outsourcers. The Cloud Solution Provider program will also have a new program option to enable eligible partners to sell hosted solutions more effectively to customers, whether these customers are already licensed.

These changes have three primary goals:

  • Make it easier for customers to bring their software to the partner’s cloud: Expanded use rights allow customers to run their software, including Windows 11, on hosters’ multitenant servers and more easily license virtual machines for the Windows server.
  • Ensure partners have access to the products necessary to sell cost-effective solutions that customers want: Create more opportunities for partners to work with more customers to sell the solutions they need and to run them where they prefer.
  • Empower partners to build hosted solutions with speed and scale: Enable partners to build hosted desktop and server solutions to help directly fulfill customers’ hosting needs.

Next steps

To help prepare our partners and customers for these changes, we’ve scheduled the following sessions and trainings in September.

Event Agenda Date Registration link and recording
Partner sessions Summary of the release and what it means for partners and customers September 8, 2022 Evolving product licensing for hosting and new partner opportunities registration page
Partner training Louise Ulrick of Licensing School to provide an in-depth partner training session on the upcoming changes and how partners and customers will benefit September 12–13, 2022 Outsourcing software licensing changes registration page
Customer training Louise Ulrick of Licensing School to provide an in-depth customer training session on the upcoming changes and how customers will benefit September 27, 2022 Outsourcing software licensing changes registration page
  • Register for the events, but if you can’t attend any sessions, you can listen to the recording instead.
  • Share these sessions with the appropriate stakeholders in your organization.
  • For more information on the October 1 release, see the partner blog on these hosting changes.

Change log

  • August 29, 2022: This announcement provides updates and adds sessions and training opportunities
  • May 18, 2022: Original announcement

Microsoft Kaizala retirement announcement

Date: August 26, 2022

Summary

On August 26, 2022, Microsoft announced the retirement of Kaizala.

Kaizala will be retired on August 31, 2023.

Customers will receive 12 months of notice to help them plan and complete their transition to Microsoft Teams.

Workspace

Referrals

Impacted audience

Partners with Kaizala customers

Details

Microsoft Kaizala will be retired on August 31, 2023.

Customers will receive 12 months of notice to help them plan and complete their transition to Teams.

What the retirement of Kaizala means for customers

  • Kaizala will be retired on August 31, 2023. Support for and access to Kaizala will discontinue after the retirement date.
  • Current Kaizala customers will experience no change in service until retirement and can add new users to existing tenants.
  • Beginning August 26, 2022, no new tenants will be on-boarded to Kaizala, and new Microsoft 365 customers will be on-boarded directly to Microsoft Teams for chat, meetings, and calling.
  • We encourage customers to begin the transition from Kaizala to Teams well in advance of the retirement date.
  • We have put significant resources into making this transition smooth for customers. We anticipate this announcement may spark an increased volume of inquiries from customers with questions about Kaizala support, Teams’ capabilities, upgrade planning resources, and even exception requests for support past August 2023.
  • To help customers transition to teams, Microsoft is offering a broad range of support services and guidance, including step-by-step tutorials, training, and more.

What the retirement of Kaizala means for our Modern Work partners

  • Opportunity to transition Kaizala customers to Microsoft Teams: Many Kaizala users have Office 365/Microsoft 365 licenses and haven’t fully enabled them. This retirement is an opportunity for our partners to move Kaizala users to Teams.
  • Opportunity to sell Office 365/Microsoft 365 licenses: We'll make Teams Exploratory licenses available to Azure Activity Directory (Azure AD) customers of Kaizala. (Your organization isn't eligible for this offer if you're a Syndication Partner Customer or a GCC, GCC High, DoD, or EDU customer.) Teams Exploratory lets users in organizations who have Azure AD and aren't licensed for Teams explore Teams. The retirement of Kaizala will create a volume license selling opportunity to non-licensed users at the end of the 12-month subscription.

Resources

Next steps

  • Contact (or talk with) your customers about the upcoming retirement date.

  • Work with customers to identify license options and solutions that are the best fit for them.

  • Use the transition planning resources as a guide to help customers plan their migration to Microsoft Teams.


Updates to benefits for Solutions Partner designations ahead of general availability on October 3, 2022

Date: August 25, 2022

Summary

Review the latest updates ahead of purchasing your benefits.

Workspace

Benefits

Impacted audience

All partners

Details

We've published updates to the Solutions Partner benefits guide. On October 3, when Solutions Partner designations become generally available, partners who meet the requirements will immediately attain a Solutions Partner designation and the new customer-facing badging. On your next anniversary date, you'll have the choice of moving to the new benefits or retaining your legacy benefits. Review the latest guide and details in Partner Center before purchasing your benefits.

We'd like to remind you that if you have existing gold and silver competencies, you won't lose your benefits on October 3. Partners who attain a Solutions Partner designation can choose to move to the updated Solutions Partner benefits on their anniversary date, or retain their legacy benefits and pay the corresponding fee.

Partners who don't meet the requirements for a Solutions Partner designation but who have renewed a competency by September 30, 2022, will have the option on their next anniversary date to continue to pay the fee to retain their legacy benefits.

Next steps

Download and review the latest Solutions Partner benefits guide.

Note

The PDF file will be silently saved to your default download folder with some browsers, with no indication that the link worked. If the link doesn't seem to work, check your default download folder.

Questions?

Contact Support if you have any questions or need more information.


Microsoft Teams Rooms Pro free trials available on September 1, 2022

Date: August 23, 2022

Summary

Starting September 1, 2022, free trial offers of Microsoft Teams Rooms (MTR) Pro will be available to CSP partners and customers.

Workspace

Marketplace offers

Impacted audience

Cloud Solution Provider (CSP) partners and customers

Details

Starting September 1, free trial offers of Microsoft Teams Rooms (MTR) Pro will be available to CSP partners and customers.

The full announcement is available only to Microsoft partners. Sign in to access the full announcement.

Next steps

Sign in and view the full announcement.


New Microsoft Teams Rooms licensing updates

Date: August 17, 2022

Summary

On September 1, 2022, we’ll start offering Microsoft Teams Rooms Pro, replacing the previous Microsoft Teams Rooms Standard and Premium offers.

Workspace

Customers

Impacted audience

Cloud Solution Provider (CSP) partners

Details

From September 1, 2022, we'll be offering Microsoft Teams Rooms Pro, which replaces the Microsoft Teams Rooms Standard and Microsoft Teams Rooms Premium offers.

The full announcement is available only to Microsoft partners. Sign in to access the full announcement.

Next steps

Sign in and view the full announcement.


Correction: Microsoft Teams with Calling Plan pricing in legacy CSP

Date: August 22, 2022

Summary

The price for the Microsoft Teams with Calling plan as shown on the August Cloud Solution Provider (CSP) legacy license-based price list has been revised.

Workspace

Pricing

Impacted audience

CSP partners

Details

Microsoft previously communicated pricing in legacy CSP for the new Microsoft Teams Phone with Calling Plan offer that launched on August 1, 2022. The pricing for certain Education SKUs for this offer in legacy CSP has now been revised, and the updated legacy CSP price list will be provided by September 1, 2022.

Affected SKUs include:

Segment Offer name and ID
Educational - Faculty Microsoft_Teams_Phone_with_Calling_Plan_(country_zone_1_UK/Canada)_FAC
ff84554f-4cdf-49b2-8933-2fae3fb47595
Educational- Student Microsoft_Teams_Phone_with_Calling_Plan_(country_zone_1_UK/Canada)_STU
3da6bd0f-2e8d-4fb2-a411-20c909e2edf0

Next steps

Share these details with the appropriate sales and operations personnel within your organization.


Canceled updates to the Online Services and Software Channel Authorization Guide

Date: August 16, 2022

Summary

Updates to the Online Services and Software Channel Authorization Guide announced previously have been canceled.

Workspace

General

Impacted audience

Direct-bill partners, indirect providers, and multitier partners participating in the Cloud Solution Provider program

Details

We're notifying partners that we've canceled the updates to the Online Services and Software Channel Authorization Guide that were announced on July 20. No action is required.

Next steps

No action is required. This announcement is a notice only.


Registration required: Instruction of Transaction Tax Terms and Conditions (TTTC)—US partners only

Date: August 12, 2022

Summary

We're holding a session on tax-related instructions for US partners by the Microsoft tax team. It includes process review with tax-related documents.

Workspace

Billing

Impacted audience

All Volume Licensing partners, including Distribution Partners in volume licensing and Cloud Solution Provider (CSP) partners in the US

Details

We're pleased to invite you to our Microsoft Business Operations Office Hours session regarding the instruction of Transaction Tax Terms and Conditions (TTTC) for LSPs, Distribution Partners, and CSP partners. This session is dedicated to assisting partners who have questions related to instructions of TTTC, and will be followed by a Q&A.

Register for Office Hours: Instruction of TTTC – America, which takes place on August 17, 2022, at 11∶00 AM Eastern Time (UTC-4).

Our goal is to help drive a smoother business relationship with Microsoft. We look forward to having you in the upcoming session.

Next steps

Share this information with internal stakeholders, and register via the provided link to join the session.

Questions?

Contact Support if you have questions or need more information.


SDK Release on .NET Standard (v3.1.2)

Date: August 8, 2022

Summary

Partners can now download a new SDK release on .NET Standard (v3.1.2) from NuGet Gallery | Microsoft.Store.PartnerCenter 3.1.2. You can also download updated public Partner Center SDK GitHub samples.

Workspace

APIs

Impacted audience

Direct-bill partners and indirect providers participating in the Cloud Solution Provider (CSP) program who are using the Partner Center .NET SDK.

Details

Starting August 8, 2022, partners can start downloading the new version from NuGet Gallery | Microsoft.Store.PartnerCenter 3.1.2, along with updated public Partner Center SDK GitHub samples.

For SDK release notes, see .NET SDK release notes.

Important

Version 3.1.0 is deprecated. Don't download .NET SDK v.3.1.0 because it has critical bugs.

Next steps


Co-sell with Microsoft community Q&A call for Q1 of fiscal year 2023 (FY23)

Date: August 10, 2022

Summary

The co-sell community collection has been updated in preparation for the upcoming FY23 Q1 co-sell with Microsoft community Q&A call.

Workspace

Referrals

Impacted audience

Partners using the Marketplace offers workspace for offer publishing management and the Referrals workspace for leads and co-sell opportunity sharing management

Details

Get ready for the co-sell community Q&A call for Q1 2023. The quarterly co-sell community call gives you the opportunity to learn more about the latest launches and various enhancements made across Marketplace offers and Referrals workspaces in Partner Center.

To join the call, register on this page or select the link on the co-sell community collection page.

Use the resources in the community collection to prepare for the Q&A call. The collection has been updated in August to cover the following launches and clinic topics that will be included in the call. Make sure to look at these resources and take note of whatever questions you might have about them.

FY23 Co-sell with Microsoft Strategy

Launches

Refreshers and reminders

The co-sell community collection is your one-stop page for all things related to the latest launches and changes made across Marketplace offers and Referrals workspaces in Partner Center. All Partner Center users can access the contents of this collection. Make the most of the collection by viewing all the resources that it offers. On the collection page, you'll find links to the following resources:

For a visual guide to understanding and navigating the resources in the co-sell community collection, refer to this resource.

Questions?

The community call Q&A is the best place to bring questions about operational changes. You can submit a question up to 48 hours before the call. All launch-related questions will be answered in the call and/or in the Q&A document published after the call.

If you have other questions, visit the Partner Center support page.

Next steps

Register now for the upcoming August community call Q&A.


August Cloud Solution Provider (CSP) community update and reminders

Date: August 10, 2022

Summary

The CSP monthly update newsletter is now available, along with more CSP community resources, to provide you with essential program updates.

Workspace

General

Impacted audience

CSP direct-bill partners and indirect providers

Details

This month’s resources cover the following topics:

Launches

Clinics

CSP Community Q&A reminder

The monthly CSP community Q&A session provides you with an opportunity to learn more and ask questions about changes affecting the program.

Register here to join upcoming calls.

Always available—Launch content on demand

Within the monthly CSP community collection, you can find:

For a consolidated view of all recent and active launches in a single place, visit the partner launch calendar. You'll find a timeline for each launch and links to published materials to help you learn more about that launch.

Need licensing readiness? The monthly CSP spotlight webinars cover the latest CSP licensing information available for all partners.

Questions?

The monthly CSP community Q&A call is the best place to bring questions about operational change in the CSP program. You can submit a question up to 48 hours before the call. All launch-related questions will be answered in the call and/or in the Q&A document published after the call.

Questions on any other CSP topic? Visit the Partner Center support page.

Next steps

Review the community resources and register for the Community Call Q&A.


Important actions partners need to take to secure the partner ecosystem

Date: August 8, 2022

Summary

Partners need to take these important steps to help secure their customers and their own systems

Workspace

Account settings

Impacted audience

Direct-bill partners and indirect providers, and indirect resellers transacting through the Cloud Solution Provider (CSP) program and with advisors

Details

Microsoft is committed to providing capability for partners to transition to granular admin privileges (GDAP) at scale without disruption to their current marketplace and customer experiences. Here are the actions partner organizations should take now.

  • Now available: Tool to create GDAP relationship with Azure Active Directory (AD) roles. This tool allows partners with existing DAP relationships that were granted by customers to upgrade to GDAP relationships with Azure AD roles and strengthen their security posture. This tool will be available until October 31, 2022, after which customers will need to resume approving all GDAP relationship requests. Find out more by going to this page on the bulk migration tool and the tool FAQ.

  • We recommend that partners use this tool to upgrade the delegated admin privileges (DAP) relationships they are using to GDAP ahead of the upcoming transition milestones. As a reminder, the following milestones will take place during the final quarter of calendar year 2022, starting no earlier than September 30, 2022:

  • Partners will need to update their process for acquiring new CSP customers to include requesting GDAP permissions from customers. Microsoft will stop creating DAPs when a new customer or reseller relationship is created. Obtain granular admin permissions by requesting a GDAP relationship separately from creating the customer.

  • Microsoft will start removing DAPs that have been inactive for 90 or more days. If admin privileges are needed, the partner should create a GDAP relationship with the customer with the appropriate level of access and time they require to manage their customer's service.

  • Microsoft will transition active DAP connections to least privileged GDAP roles starting October 31, 2022. For the best experience, partners should use the console tool to move these connections as soon as possible.

All partners should review their DAP report and remove relationships they don't need and aren't using.

Partners in the Cloud Solution Provider program are responsible for their customers’ consumption of Microsoft cloud services. It's important that you're aware of—and take steps to mitigate and remediate—security issues that affect you and your customers. To learn more, see Enforcement of Microsoft Acceptable Use Policy.

Next steps


Changes to Microsoft Defender for Endpoint Servers licensing

Date: August 3, 2022

Summary

We encourage customers to consider switching to Microsoft Defender for Servers. See the detailed migration guide.

Workspace

Pricing

Impacted audience

Cloud Solution Provider (CSP) partners and customers

Details

There are upcoming changes to our server protection offering.

Next steps

See the full announcement.

Change log

September 15, 2022: Changed title from Microsoft Defender for Endpoint for Servers removal from price list to Microsoft Defender for Endpoint Servers licensing to clarify meaning.

August 3, 2022: Original announcement


Contact validation now available for Marketplace leads in Partner center

Date: August 3, 2022

Summary

Partners can now see the validity of email addresses and phone numbers in Marketplace leads.

Workspace

Referrals

Impacted audience

Partners with Marketplace leads for offers listed in the commercial marketplace

Details

Ever felt disappointed when the email sent to your prospect bounced? No one likes that crushing feeling. Introducing email and phone number validation for Marketplace leads in Partner Center. Marketplace leads now show whether an email address is contactable so you can be sure that your email will reach your customer.

We also verify that phone numbers are reachable, so your customer outreach teams can be successful in delivering the best service. Try these new features out today, and learn more at Manage different leads, such as customer inquiries, marketing-qualified leads, and sales-qualified leads.

Next steps

Check out leads in Partner Center here and start reaching out to them right away!


Now live: Long-term pricing for marketplace SaaS offers

Date: August 2, 2022

Summary

Customers can now purchase long-term contracts that span one month, one year, two years, or three years with up-front, monthly, or annual payment schedule options.

Workspace

Marketplace offers

Impacted audience

Independent Software Vendor (ISV) and Cloud Solution Provider (CSP) partners

Details

With this new feature, partners can create long-term contracts for software as a service (SaaS) offers that span two or three years, in addition to the previously available one-month and one-year commitments. Along with the new payment schedule option, multi-year commitments enable enterprise customers to achieve more predictable financial planning. For partners, long-term contracts offer a great opportunity to build a meaningful relationship with their customers and grow their business.

When an ISV partner publishes their product or solution to the Microsoft commercial marketplace, they can choose to make it available to partners in the CSP program. CSP partners can purchase and resell those solutions (otherwise known as marketplace offers) to their customers to uniquely serve their needs and distinguish the partners’ business.

As part of this release:

  • Customers can now purchase two-year and three-year long-term commitment SaaS offers, in addition to the previously available one-month and one-year commitment options.
  • New payment schedule options will be offered for up-front, yearly, or monthly options. 

The options will show up on the CSP marketplace price list as follows:

  • New terms: P1M, P1Y, P2Y, and P3Y
  • New payment schedule options: Monthly, annual, biennial, and triennial 

Next steps

Review the resources about this topic, and share with the appropriate stakeholders in your organization.

To create a long-term SaaS offer, refer to the other available resources:

Questions?

For more information on this change, view the resources in the previous sections. If
you have any questions, submit a support request at the Partner Center Support page.