Find and become the Global admin

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Appropriate roles: Global admin | Account admin

To add or remove users in Partner Center, you must become a Global admin for your company.

Verify your domain ownership to become a Global admin in Partner Center

To become a Global admin for your company, verify domain ownership using the following steps:

  1. Sign in to Partner Center and select Membership.

  2. Select Become a Global admin.

  3. On the Verify domain ownership page, copy the TXT values from the table.

    Notice that your domain is already selected for you.

  4. Sign in to your domain.

  5. Follow the steps your domain provides to paste the TXT values into the DNS form.

    Doing so allows us to verify that you own the domain you're trying to work from.

  6. Return to Partner Center and select Okay, I've added the record.

  7. After verification is complete, you must sign out.

  8. Sign in again to refresh your status.

Verifying ownership of your domain also makes you a Global admin. Some of the permissions that come with the Global admin role are that you can:

  • Access all Microsoft account/services with full privileges.
  • Create support tickets for the Partner Center.
  • View agreements, price lists, and offers.
  • Do billing.
  • View, create, and manage partner users.
  • Purchase and manage cloud services.

Find your company's Global admin

Use the following steps to find your company's Global admin

  1. Sign in to Partner Center and select Settings (gear).

  2. Select Account settings, and then select User management.

  3. In the search box, filter on Global admin.

    A list of Global admins in your company appears. If your company doesn't yet have a Global admin or needs to more of them, anyone who wants to become the Global admin can follow the instructions under Verify your domain ownership to become a Global admin in Partner Center.

Next steps