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Compliance admin role in Partner Center

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Appropriate roles: Account admin | Global admin | User management admin | Compliance admin

Microsoft is committed to building products and services that run on trust and acknowledge the important roles our Partners play to support our commitment. To help our Partners manage their compliance obligations, we're adding a new Compliance admin role in Partner Center intended to support Partners with managing compliance-related matters.

Role of a Compliance admin

The Compliance admin role is intended to help Partners authorize a point of contact that they want Microsoft to engage with for compliance related matters. Ensure this role has been assigned to someone in your company and that the point of contact is kept current as change happens within your company. In addition to receiving compliance-related communication from Microsoft, the Compliance admin has the ability to perform the following actions in Partner Center:

  1. Monitor account verification processes and upload required documentation for account verification. To learn more, see Verify your account information - Partner Center | Microsoft Learn.

  2. Update legal business profile information. To learn more, see Verify your company profile.

  3. Coordinate and complete required compliance training.

Affected partners

All Microsoft AI Cloud Partner Program Partners, Cloud Solution Provider direct-bill, indirect provider, and indirect reseller Partners should have a compliance admin assigned to their Partner Center account.

Assign Partner Center Compliance admin role to a user

In order to be able to assign a Compliance admin for your company, you must be a Global admin for your company. Other roles might be able to view the users with compliance admin role, but they can't assign or update the Compliance admin role for a user.

  1. To get to the User management page, you can either:

    • Select the Take action button on the Action Center notification.

      Screenshot shows Action Center, with Take action button highlighted.

    • Or, select Assign Compliance Admin role link in the email sent to you.

      Screenshot shows Call to Action screen, with Assign Compliance Admin button highlighted.

  2. Assign the Compliance admin role.

    • To assign the Compliance admin role to a new user, the Global admin should create a new user. For instructions, see Create user accounts and assign roles. In the Create user window, select Compliance admin role. Complete the rest of the steps in the article to create the user.

      Screenshot of Create new user window, with Compliance admin role selected.

    • To assign Compliance admin role to an existing user, select a user from the list of users in the User management page.

      Screenshot of User management page, with a fictitious user selected.

  3. In the User details page, select Compliance admin role and select Update.

    Screenshot of User details page, with Compliance admin checkmark checked.

  4. Confirm that the Compliance admin role is added the selected user.

    Screenshot of User details page, with the Role of Compliance admin visible.

Remove Partner Center Compliance admin role for a user

In order to remove a person as a Compliance admin, you must be a Global admin. Other roles might be able to view the users that are assigned a Compliance admin role, but can't assign or update the role for a user(s)

  1. Select the user that has a Compliance admin role from the list of users in the User management page.

  2. In the User details page, unselect Compliance admin role checkbox and select Update. This step removes the Compliance admin role for the selected user.

Frequently asked questions

Who is a Partner Center Compliance admin?

Partner Center Compliance admins are Partner employees who Partners have authorized to engage on compliance related issues on behalf of the Partner organization. Compliance admin(s) are authorized by Partners with the intent to serve as the registered point of contact for compliance-related engagements and matters associated with the Partner organization.

Who can assign a Compliance admin role?

The Global admin of your organization can assign the Compliance admin role.

What if my organization doesn't have a dedicated Compliance admin?

Partners are advised to assign the Compliance admin role to Partner employees who are authorized by Partners to engage on compliance related issues on behalf of Partner. In the absence of a dedicated Compliance admin, we advise you to assign this role to the user with Global admin role.

Can I have more than one Compliance admins assigned to my organization?

Yes, you can assign the Compliance admin role to more than one user performing the Compliance role within your organization.

Does the Compliance Admin need to be a dedicated role?

No. The Compliance Admin can hold other roles within your organization and in Partner Center.

What kind of communication are sent to the Compliance admins from Microsoft?

Communications are sent to the Compliance admin(s) for compliance-related matters including but not limited to: request for support documentation related to the account verification process, compliance trainings, and any compliance-related issues that arise.