Data Refresh Frequency

Appropriate roles: Report viewer | Executive report viewer

Partners can access the reports available in the Partner Center Insights workspace using the Download Reports section.

These reports contain the raw datasets.

For the procedure to download the reports, see Download Reports.

Reports refresh intervals

The reports in the Download Reports section of the Insights workspace are refreshed at various intervals.

Dataset Data refresh interval
AzureUsage Four days
CLASAgreementRenewalsPropensity Seven days
CLASAzurePropensity Seven days
CLASD365Propensity Seven days
CLASM365Propensity Seven days
CompetencyPerformanceRequirement Five days
CompetencySummaryHistory Five days
CustomersAndTenants Five days
DynamicsUsage Three days
EMSUsage Three days
MSLearn Three days
OfficeUsage Three days
PowerBIUsage Three days
Profile One day
ResellerPerformance Five days
SeatsSubscriptionsAndRevenue Five days
TeamsUsage3PApps Three days
TeamsUsageMeetingsAndCalls Three days
TeamsUsageWorkload Three days
TrainingCompletions Five days

Data look back time on CPP pages

Page name Maximum look back time Page URL
Summary 13 months
Customers 24 months
Resellers 13 months
Subscriptions 13 months
Azure Usage 24 months
Teams Usage 13 months
Office 365 Usage 13 months
Dynamics Usage 13 months
EMS Usage 13 months
Power BI Usage 13 months


The maximum look back time is the maximum valid “from date” you can choose in the Date filter of any page.

Frequently Asked Questions

Why does my report appear blank when I download it for the last month?

Issue: When you attempt to download a report for the previous month during the early days of the current month, you may encounter a blank report. This is because the report’s Month key is set to reference the 1st day of each month. If the current month’s data has not yet been populated and the previous month’s data excludes the 1st day, the report will not display any data.

Example: Let’s say today is February 5th and you want to download last month’s report. The system will select the data from January 5th to February 4th. Since the data for February hasn’t started flowing in and the data for January 1st is not included, you end up with an incomplete dataset, resulting in a blank report.

Solution: To avoid this issue, we recommend using the custom date range feature during the first week of the month. This allows you to manually select the exact timeframe for the report, ensuring that you include all the necessary data from the previous month. For instance, you can set the date range from January 1st to January 31st to get the complete report for January.

For more information, see Download reports.