Store service fee discount for renewals

As of October 1, 2024, a 50% store service fee discount applies for private offer customer renewals. Customer renewals are defined as either a:

  • Renewal of a current private offer
  • Renewal of an existing paid agreement still in effect outside of the commercial marketplace that partners are migrating to the commercial marketplace

To receive the discount, you need to self-attest to the renewal status during private offer creation, then the discounted store service fee applies automatically. Private offers created before October 1, 2024 aren't eligible for this discounted fee. For deals enacted prior to October 1, 2024 a customer will need to turn-off auto-renewal or cancel their subscription and a new private offer set-up with the renewal attestation checked to be eligible for the fee discount.

Note

If you have a custom fee agreement with Microsoft, you may not be eligible for this discount. Please reach out to your Microsoft contact for more information. Follow these steps to self-attest:

  1. Sign in to Partner Center, and select the Marketplace offers workspace.

  2. Select Private offers.

  3. During private offer creation, you're asked to self-attest to the customer renewal status (see the following image). Affirming automatically enrolls you for the fee discount.

    Screenshot of the Customer Renewals dialog.

Important

Renewal self-attestation can only happen during private offer creation and cannot be done retroactively via Partner Center or support after offer creation.