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Troubleshoot issues in the native mobile app (preview)

[This topic is pre-release documentation and is subject to change.]

This article helps you troubleshoot common issues in Power Apps native mobile apps.

Installation

Problem Resolution
The plugin doesn't appear or won't install - Confirm that your coding agent supports agent plugins.
- In VS Code, search Extensions for @agentPlugins mobile-app, then install the mobile-app plugin.
- Restart or reload VS Code after installation.
- If the plugin is still unavailable, ask your administrator whether organizational policies block agent plugins.
VS Code reports that the plugin source wasn't found - Close VS Code.
- Delete the cached plugin folder under %USERPROFILE%\.vscode\agent-plugins\github.com\microsoft\power-platform-skills/tree/main/plugins/mobile-apps.
- Reopen VS Code and search Extensions for @agentPlugins mobile-app to reinstall it, published by Microsoft.
node or npm isn't found, or /create-mobile-app fails at prerequisite checks - Install latest version of Node.js and npm. Learn more in Prerequisites
- Restart your terminal and coding agent.
- Confirm the installation with node --version and npm --version.

Connection

Problem Resolution
Offline data is missing Check the following items in order:
- IsAvailableOffline and ChangeTrackingEnabled are set (run /enable-tables-offline).
- The profile is published.
- The user is assigned.
- The table is in scope.
- The column is included in selectedColumns.
- The relationship is traversed.
- The initial sync completed.
- Schema changes are reconciled after /add-dataverse.
Invalid server URL when scanning - Scan the dev server QR code from your terminal to load the bundle.
- Sign in.
- Navigate inside the loaded app to your scanner screen and scan the business code there.
- Make sure the phone and the authoring device are on the same network.
Sign-in fails or uses the wrong account - Retry the connection and choose the correct organizational account.
- If your host offers connection options, select browser sign-in or provide the account email as a login hint.

App authoring

Problem Resolution
The agent doesn't recognize a command Some hosts namespace plugin commands. Try /mobile-app:create-mobile-app instead of /create-mobile-app. Run /help to see the command list that your installed version actually exposes.
Controls, connectors, or data sources are missing - Confirm that the plugin is connected to the intended app and environment.
- Add the required connectors and data sources, then ask your agent to list them again.
- Check whether organizational data policies restrict what's available.
Generation stopped partway through Re-run the same command from the same folder. The agent reads memory-bank.md and resumes from where it stopped rather than starting over.