Process and unattended RPA capacity utilization (preview)

The Process and Unattended RPA capacity utilization page provides you with insights into how your process capacity or legacy unattended RPA capacity is being used within your environment. As a reminder, within the Power Automate portal each Process capacity is based on a purchased process license and each legacy Unattended RPA capacity is based on an unattended RPA add-on. Those capacities are assigned to the environment by the admin.

Important

• This is a preview feature.
• Preview features aren’t meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.

Process capacity or legacy unattended RPA capacity can be allocated to a machine or to a cloud flow. When allocated to a machine, it becomes an unattended bot. Each unattended bot on a machine can carry one unattended desktop flow run at a time. So if a machine needs to execute multiple unattended runs simultaneously, it needs as many unattended bots as it has simultaneous unattended runs to perform. When allocated to a cloud flow, it becomes a Process plan based on which the cloud flow is licensed to run premium actions independently from the user license.

Before allocation	Consuming object	After allocation	Description	Allocation mode
Process capacity	Machine	Unattended bot	Every unattended bot on a machine allows it to carry out an additional unattended desktop flow run simultaneously.	Capacity is auto-allocated to the machine at unattended desktop flow runtime or can be manually allocated by the user.
Process capacity	Cloud flow	Process plan	Every Process plan allocated to a cloud flow allows it to run premium actions independently from the user license.	Capacity is manually allocated to the cloud flow by the user.

Note

Process capacity and Unattended RPA capacity have been combined in a single capacity pool and can be used interchangeably within the Power Automate platform. They have exactly the same value and role.

Process & Unattended RPA capacity overview

The Process & Unattended RPA capacity overview pie chart helps you understand the capacity consumption within the environment, lets you know if there's still capacity to scale-up in the future, and alerts you when the utilized capacity is exceeding environment capacity (= overage).

-	Legend	Description
	Allocated as unattended bots to my machines	Compliant capacity allocated to machines, which the user owns or which are shared with them.
	Allocated to my cloud flows	Compliant capacity allocated to cloud flows, which the user owns or which are shared with them.
	Utilized by other makers	Compliant capacity allocated to objects, which the user doesn't own and which weren't shared with them.
	Available capacity	Available capacity for new unattended bots on machines and new process plan on cloud flows.
	My overage utilization	Sum of capacities over-allocated to machines or/and to cloud flows, which the user owns or which are shared with them.
	Overage by other makers	Sum of capacities over-allocated to objects, which the user doesn't own and which weren't shared with them.

Process and Unattended RPA capacity insights

The Process and Unattended RPA capacity insights card informs you of operation health and gives recommendations when there are compliance issues.

Badge	Message	Insight
Sufficient capacity	There's available capacity for new unattended machines or for new process plans on cloud flows.	Scale-up possible in the future.
Fully utilized	There's no more capacity for new unattended bots or for new process plans on cloud flows.	The capacity utilization rate is optimal at 100% but there's no room for scaling-up.
Capacity overage	User has over-allocated capacity to their machines or/and to their cloud flows.	Uncompliant capacity usage exceeding environment capacity.

Process and Unattended RPA utilization details

In this section, you learn how to oversee and manage all machines you have access to (as owner or through sharing).

Note

By selecting a machine, you can edit its unattended bots setting and its auto-allocation setting. Machines can be, when necessary (in case of overage), prioritized based on their unattended runs. Cloud flows using process capacity will be added to the page in a future release

Capacity overage

Capacity overage in an environment occurs when the capacity utilized by the unattended bots on machines and the process plans on cloud flows surpasses the assigned capacity of the environment. In such instances, specific machines and/or cloud flows might be identified as exceeding capacity. To return to compliance, it's important to promptly rectify the situation.

Note

• Process capacity overage is only possible in an environment where some process capacity or unattended RPA capacity has been allocated
• Process capacity overage is also possible in an environment where some hosted RPA capacity has been allocated

Machine in overage

Machines identified in overage aren't compliant.

Note

A machine can have a subset of its unattended bots identified as in overage (= uncompliant)

How to fix Process and Unattended RPA capacity overage

When some unattended machines are in overage, the Fix capacity button appears in the Process & Unattended RPA capacity insights card.

The card provides potential corrective actions.

The Request capacity action submits a request to the tenant administrator for the consideration of assigning capacity to the environment.

Note

• The preset value in the request capacity modal dialog is equal to the total overage value in the environment (the user's overage and the other users' overage).
• This preset value ensures that when the additional capacity is assigned to the environment, the user who made the request have their machines or returned back to compliance.
• If the user submits a smaller request, when the additional requested capacity is provisioned to the environment, there’s no guarantee that their own machines will return to compliance. The extra capacity might be allocated to other in-overage machines owned by different users.

What are the rules governing which objects are identified as in overage?

When the total Process capacity assigned to an environment is inferior to the combined capacity allocated to machines and cloud flows: the overage is identified, on machines and cloud flows indistinctively, starting from the most recently created allocation to the oldest.

Permissions required to view and edit capacity allocation

To view and edit capacity allocation, you need a security role with privileges to the Flow Capacity Assignment table. For example, the Environment Maker role can view and edit allocation of hosted capacity.

See also

Capacity utilization within Power Automate (preview)