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FAQ for copilot generative answers in Power Automate for desktop

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These frequently asked questions (FAQ) describe the AI impact of the copilot generative answers functionality in Power Automate for desktop.

What is copilot's generative answers capability?

Copilot's generative answers capability answers product-related questions. Users type their product-related questions or select one from a predefined list of prompts, and the copilot provides an answer.

What can copilot's generative answers do?

Copilot's generative answers capability searches for answers to users' questions in Power Automate for desktop's public documentation using Azure OpenAI and Bing search.

What are copilot's generative answers intended use(s)?

The intended use of copilot's generative answers is to help users find quick and accurate answers to product-related questions without having to navigate away from Power Automate for desktop.

How was copilot's generative answers evaluated? What metrics are used to measure performance?

  • Copilot's generative answers capability has been evaluated against real-world scenarios in each phase of its design, development, and release. Using a combination of research and business impact studies, we've evaluated various quantitative and qualitative metrics about copilot, including its accuracy, usefulness, and agent trust.
  • We have a robust set of metrics we're tracking to measure the model's performance and resulting customer experience. We follow the feature's SLA to make sure it's always available to you. We track the telemetry of thumbs-up and thumbs-down gestures present in the UI experience for each AI output that you can submit feedback for.

What are the limitations of copilot's generative answers? How can users minimize the impact of copilot's generative answers's limitations when using the system?

  • This feature is currently in preview for environments located in the United States and only supports English.
  • The generative answers capability can only answer to product-related features. It can't answer general questions or anything unrelated to the product.
  • If you want to turn off the copilot's generative answers capability in Power Automate for desktop, ask your Power Platform admin to turn off the feature.
  • There's a limit of 200 characters to describe the question.

What operational factors and settings allow for effective and responsible use of copilot's generative answers capability?

You should constantly review the answers provided by the copilot's generative answers capability before using them.

Get the best out of copilot

When you're interacting with copilot, it's essential to keep in mind that the structure of the questions can significantly affect the response that copilot gives. To interact with copilot effectively, it's crucial to ask clear and specific questions and provide context to help the AI better understand your intent.

See also