Known issue - Autoscale not triggered by carry forward accumulated usage

This known issue relates to two main concepts on the premium capacity administration: Autoscale and carry forward usage.

Autoscale allows capacity administrators to automatically trigger individual Power BI v-cores whenever the capacity usage reaches the purchased capacity limits. With the latest updates on the capacity usage rules, we now allow capacity usage to consume future CPU. We also carry forward the excess usage to be burned down in the future windows. Capacity throttling is only applied when we can't clear the carry forward usage after an extended period.

In this known issue, if you set a maximum of Autoscale v-cores to be used, Autoscale v-cores are only activated based on the current usage. Autoscale doesn't get activated by the excess carry forward usage. If Autoscale v-cores are active due to current usage, they're used to burn down any carried forward usage.

Autoscale is a valuable mechanism to prevent capacity usage exceeding 100% and to add usage into the carry forward to be paid off in a future window.

APPLIES TO: ✔️ Power BI

Status: Open

Problem area: Capacity Management

Symptoms

If you set up a maximum value of Autoscale v-cores, you might see the Autoscale v-cores activated don't appear to reach the maximum number. Autoscale v-cores are only activated for the current usage, so even if you accumulate carry forward, the carry forward usage doesn't count towards activating Autoscale. If Autoscale is activated through normal usage, the extra v-cores do still help pay off any accumulated carry forward.

Solutions and workarounds

If you plan to use Autoscale to avoid possible throttling, enable it before the capacity starts throttling. Enabling Autoscale ensures that the necessary Autoscale v-cores are activated to avoid overages in the capacity. Our developers are working on improving this experience. This article will be updated when the fix is released.