Connect to channels
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, or analysts, automatically | - |  Dec 2, 2019 |
Feature details
A channel is the method your customers use to contact you, such as via email, your call center, or your website. With this release, authors can configure their bots to connect to Facebook and Microsoft Teams channels, as well as embed their bot on a website or in a web-based mobile app.
Additionally, an admin can share their channel configurations with a system integrator or partner, who can then use the configuration via a programming interface with sample code provided by Microsoft to connect their native mobile app and other channels to the bot.