Topic suggestions from files (CSV, DOCX, PDF) hosted on a webpage


This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts - Oct 1, 2020

Feature details

Today, you can point Power Virtual Agents at an FAQ webpage, and it will crawl the site and extract question and answer pairs to bring suggestions into the bot to help "seed" it with content quickly.

In 2020 release wave 2, Power Virtual Agents will add the ability to extract suggestions from CSV, DOCX, and PDF files hosted on a webpage.

See also

Create topics from existing online support content (docs)