Employee Power Virtual Agents FAQ chatbot template
Important
This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | - | 
Jul 31, 2021 |
Business value
The Employee FAQ chatbot template makes deployment of a simple-to-advanced FAQ chatbot easy. It saves your developers time and effort in getting up to speed in how to use the features in Power Virtual Agents.
Feature details
The Employee FAQ chatbot template helps you easily create a bot to handle your employee's most common questions by adding content that matches your business needs. The template comes with a built-in capability to log an employee's escalation request, notify a human expert, and allow them to quickly respond to the employee—all within Microsoft Teams.
As the chatbot is built with Power Virtual Agents, it can easily be customized and extended to suit your needs with no developer and data science background required. It also obtains employee feedback so you can make improvements to the chatbot over time.
You can download the bot template from GitHub:
See also
Power Virtual Agents chatbot templates - Employee FAQ template (docs)