Get guidance on topic trigger management

Important

This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, marketers, or analysts, automatically May 31, 2021 -

Business value

Bot authors can create more efficient bots by quickly identifying and getting help for managing topic trigger phrases.

Feature details

Power Virtual Agents will proactively help bot authors to identify trigger phrases that could cause problems and then adjust them. For example, the bot author will be notified if there are multiple topics that serve similar (or the same) intents.

See also

Enable advanced AI features: Topic overlap detection (docs)