Sync data offline in the background for mobile devices
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Power Apps?. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | - | - | 
Dec 12, 2022 |
Business value
This feature enables users who need to work from remote locations to work seamlessly without worrying about their internet connection.
Feature details
For a model-driven app to be available in offline mode, the app and data must be downloaded or synced to your device.
Data can only be synced regularly when Power Apps or Dynamics 365 Field Service are running in the foreground of your device, with the screen unlocked. Now, an ongoing sync can continue when the app is in the background or the screen is locked. Syncing data in this way depends on operating system capabilities, which are different for iOS, Android, and Windows.
iOS devices
On devices running iOS 13.0 or later, an ongoing sync is suspended as soon as Power Apps or Field Service are moved to the background or when the device is locked. The ongoing sync may be resumed and completed while the app is in the background using native iOS functionality.
Android devices
An ongoing sync can continue when Power Apps or Field Service run in the background or when the device is locked. The user will see a notification in the Android notification center that says, "The app is downloading records so that they are accessible offline."
Windows devices
An ongoing sync can continue when Power Apps or Field Service is minimized or when the device is locked.
The behavior on Windows devices depends on the Let this app run in the background setting.