Select the start date for processing incoming email

Note

The new and improved Power Platform admin center is now generally available. We're currently updating the documentation to reflect these changes, so check back to ensure that you're getting the latest updates.

When you test and enable a mailbox that is configured for processing incoming email from the mailbox form, you're prompted to select a start date to process email from.

ProcessEmailReceivedAfter column

The selected date and time set the ProcessEmailReceivedAfter column on the mailbox. This column determines the starting position for synchronizing emails that were received after the supplied date within the remote mailbox once the test and enable process completes.

Tip

• This functionality is available on the Test and Enable window when launched directly from the Mailbox form. It's not available when the window is launched from the Mailbox grid.
• The date and time provided must be greater than the Process Email From date on the mailbox’s associated Email Server Profile.
• Server-side synchronization evaluates all emails for synchronization within your root Inbox folder that were received after the date specified. This means that emails that were previously synchronized and then deleted are re-evaluated for synchronization. This also applies to the Sent Items folder if AutoTrackSentFolderItems is activated. For Folder-Based Tracking folders, emails that have been modified after the specified date are synchronized.

Implications of using past dates

Setting a past date may create a large backlog of emails to process, which may delay the synchronization of recent emails. The processing time of emails can also be impacted by the number of synchronous customizations that are executed during the email creation process in Dataverse. Learn more: Server-side synchronization frequency.