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Broadcast announcements to an entire organization

Note

The new and improved Power Platform admin center is now generally available. We're currently updating the documentation to reflect these changes, so check back to ensure that you're getting the latest updates.

Important

Announcements are deprecated and are removed from current releases.

Circulate information quickly to a wide set of users at one go by using Announcements in customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation). Announcements can also serve as message boards, where you can post topics of your interest that you wish to share, or get answers to.

These settings can be found in the Power Platform admin center by going to Environments > [select an environment] > Settings > Data management > Announcements.

Make sure you have the System Administrator or System Customizer security role or equivalent permissions to update the setting.

  • Follow the steps in View your user profile.
  • Don’t have the correct permissions? Contact your system administrator.

Create an announcement

  1. Select an environment and go to Settings > Data management > Announcements.

  2. On the command bar, select New.

  3. Fill in the information, as required.

    • Title (required) - Type a title for the announcement that clearly and unambiguously states the purpose and nature of the announcement.
    • Body (required) - Type the text for the announcement that you want to broadcast.

    Tip

    You can copy and paste an announcement text from another application. However, formatting might be lost.

    • More Information URL (optional) - Type the address of the website that provides detailed information about the announcement.

    Note

    A web address that does not contain "http://" is automatically expanded to a full web address. In the announcement, the web address will appear as an active external link.

    • Expiration Date (optional) - Type the date on which you want to stop the broadcast and the announcement should expire.

    Note

    You can’t edit/extend this date after expiry. Customer engagement apps deletes the announcement after the expiration date.

  4. When you’re done, on the command bar, choose Save or Save and Close to begin the broadcast.

Broadcast an announcement

Make the announcements available to other users in your organization by using web resources and dashboards.

Create a web resource

  1. In a text editor, type the following code, and save the file as “announcementsondashboard.htm”.

    <html>
<body>
<script type="text/javascript">window.location.href="/home/homepage/home_news.aspx?pagemode=iframe";</script>
</body>
</html>

  2. Go to Settings > Customizations > Customize the System.

  3. Under Components, select Web Resources > New.

  4. Type the name as “announcements” and display name as “Announcements”.

  5. In the Type drop-down list, select Web Page (HTML).

  6. In the Upload File box, choose Browse and select the “announcementsondashboard.htm” file that you created earlier.

  7. Select Save.

  8. Add this new web resource to any existing or new dashboard.