System Settings Auditing tab
Enable auditing to track changes to your organization's data and maintain a log of changes.
Open the System Settings dialog box
Make sure that you have the System Administrator or System Customizer security role or equivalent permissions.
Check your security role
Follow the steps in View your user profile.
Don’t have the correct permissions? Contact your system administrator.
In the web app, go to Settings (
) > Advanced Settings.Select Settings > Administration.
Select System Settings, and then select the Auditing tab.
| Setting | Description |
|---|---|
| Start Auditing | Default: Off. Start or stop auditing. |
| Audit user access | Default: Off. If enabled, customer engagement apps (such as Dynamics 365 Sales and Customer Service) track when the user started accessing customer engagement apps and whether or not the user accessed the application by using the web application or Dynamics 365 for Outlook. |
| Start Read Auditing | Default: Off. Logs will be sent to the Microsoft 365 Security and Compliance Center. |
Note
Enabling the Start Read Auditing setting is only applicable to production environments and a Microsoft/Office 365 E1 or greater license. It also requires enabling the table's auditing settings for Single record auditing and Multiple record auditing.
Specify to audit specific areas of the product, as described in the following table.
| Auditing area | Enable the start of auditing for these entities |
|---|---|
| Enable Auditing in the following areas | |
| Common Entities | Account, Contact, Lead, Marketing List, Product, Quick Campaign, Report, Sales Literature, Security Role, and User |
| Sales Entities | Competitor, Invoice, Opportunity, Order, and Quote |
| Marketing Entities | Campaign |
| Customer Service Entities | Article, Case, Client Feedback, Contract, and Service |