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Manage work queues for Power Automate

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Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Power Automate?. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Apr 17, 2023 - To be announced

Business value

CoE teams and business stakeholders can jointly create, maintain, and control prioritized work queues. Process and CoE admins can then closely monitor the performance and efficiency of their work queues and respond to business exceptions that may occur across their digital workforce.

Feature details

This feature introduces some key workload management features in the form of work queues:

  • Power Automate portal experience to create and manage work queues and their item details.
  • Work queues support custom prioritization and built-in role-based access control support.
  • Work queues support for cloud flows, desktop flows and APIs.
  • Human-in-the-loop experiences for exception management.
  • Work queue actions in Power Automate for desktop.
  • Processing history and execution logs.

See also

Work queues overview (docs)