Use internal SharePoint content as a source for AI-created generative answers

Important

This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts May 30, 2023 -

Business value

Your stakeholders will see several benefits when using an internal SharePoint site for generative answers. Bot makers will see a reduced time to create or update chatbots from days to minutes. System and bot admins will experience reduced data loss prevention and data exfiltration concerns; keep your organization's data inside the organization. Support center and helpdesk will have an improved deflection rate, and bot users themselves will get answers directly from your organization's existing knowledge.

Feature details

In 2023 release wave 1 we're expanding the breadth of sources that your bots can use to generate answers, and including internal SharePoint sites as a source. When a bot maker connects an internal SharePoint knowledge source to a bot, the bot can retrieve information from the following types of content within a specified SharePoint directory, site, or library:

  • Content on web pages hosted on the SharePoint site (such as wikis)
  • Word documents
  • PowerPoint presentations
  • PDF files

The bot will only generate answers from information that the bot user has access to, enforced with Azure Active Directory authentication.

Geographic areas

This feature will be released into the following Microsoft Azure geographic area:

  • United States

See also

Generative answers - Connect to a SharePoint site or OneDrive for Business (docs)