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| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
May 21, 2024 |
- |
Business value
With this feature, makers can easily connect Copilot in Dynamics 365 Customer Service to more data sources. This connection broadens the AI capabilities. By using natural language queries, you save time when you search for important data and trends. You also simplify your work.
Feature details
With Microsoft Copilot Studio, you can extend Copilot in Dynamics 365 Customer Service by creating connector plugins that use built-in or custom connectors. By following the step-by-step prompts, you can connect to a data source, specify the actions you want the copilots to take, and provide sample questions to help users start their queries.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.