Use generative AI insights and other analytics enhancements to improve your copilots

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for	Public preview	General availability
Admins, makers, marketers, or analysts, automatically	Jun 2024	-

Business value

Immediately begin to improve the effectiveness of your chat by leveraging enhanced analytics to understand where your copilot is and is not helping your users and how it can be improved.

Feature details

Copilot admins and makers can see new and improved analytics directly in the Microsoft Copilot Studio app, and they can instantly take actions to address low customer satisfaction (CSAT) and improve the deflection rate.