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Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Copilot Studio. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Nov 18, 2024 |
May 2025 |
Business value
You can build copilots that use non-Microsoft data from external systems as knowledge for more relevant and accurate grounded responses on real-time data with no data movements.
Feature details
You can now add structured and unstructured data from Microsoft and non-Microsoft systems as grounding data for your copilots built using Microsoft Copilot Studio. Such copilots allow users to ask questions in natural language about the enterprise systems being used within their Power Platform tenants. Microsoft will build on the natural language query approach released with Microsoft Dataverse knowledge and extend the same to select non-Microsoft services.
- Microsoft Services:
- One Drive for Business
- SharePoint Lists
- Non-Microsoft Services: *Confluence - Structured and Unstructured *Databricks - Structured *Salesforce - Structured and Unstructured *ServiceNow - Structured and Unstructured *Snowflake - Structured *Zendesk - Structured and Unstructured