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| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | 
Jun 3, 2025 |
Business value
Creating agents scoped to Teams chat data lets your makers deploy instantly business-relevant agents. Agent users can get more accurate answers about specific interactions that have occurred within Teams chats so that institutional knowledge and information isn't lost.
Feature details
Microsoft Teams is a comprehensive collaboration platform within the Microsoft 365 suite, designed to enhance workplace communication and productivity. The data in Teams, such as chat history, meeting recordings/transcripts, shared files, and channel communications, is the fuel that empowers an organization's effectiveness.
With this update, makers can add Teams knowledge sources as a URL endpoint or through a data source selector. This includes messages shared or sent in channels, meetings, and group chats.
When asked a question by the agent user, the agent will respond with information gathered from message threads in Teams.
The availability of the chats and information available depends on the maker and end user's access to the chats, channels, or meetings that have been specified as the source.
This means makers can't connect their agents to Teams chats if the maker doesn't have the meeting invite or isn't a member of the team or channel. Agent users will also only receive responses generated from chats they currently have access to. In the case of mismatching permissions, either the maker or the agent user will be notified that they don't have access to the data source and given options to resolve the problem.