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Zendesk Data (Beta) Power Query custom connector

Note

This connector is owned and provided by Zendesk.

Summary

Item Description
Release State Beta
Products Power BI (Semantic models)
Authentication Types Supported Zendesk account

Prerequisites

Before you can sign in to Zendesk, you must have a Zendesk account (username/password).

Capabilities Supported

  • Import

Connect to Zendesk data

To connect to Zendesk data:

  1. Select Get Data from the Home ribbon in Power BI Desktop. Select Online Services from the categories on the left, select Zendesk Data (Beta), and then select Connect.

    Screenshot of the Get data dialog with the Online Services category and the Zendesk connector highlighted.

  2. If you're getting data through the Zendesk Data connector for the first time, a preview connector notice is displayed. Select Don't warn me again with this connector if you don't want this message to be displayed again, and then select Continue.

  3. Enter the Zendesk URL location that you want to access, and the select OK.

    Screenshot of the Zendesk connection dialog with the Zendesk URL location filled out and ready to select OK.

  4. To sign in to your Zendesk account, select Sign in.

    Screenshot of the authentication dialog with the Zendesk account highlighted, and showing the sign in button.

  5. In the Zendesk window that appears, provide your credentials to sign in to your Zendesk account.

    Screenshot of the Zendesk sign in screen where you enter your credentials.

  6. Select Sign in.

  7. Once you successfully sign in, select Connect.

    Screenshot of the authentication dialog with the user signed in and ready to connect.

  8. In Navigator, select the information you want, then either select Load to load the data or Transform Data to continue transforming the data in Power Query Editor.

    Screenshot of the navigator after you sign in.

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