Get-AzSupportProblemClassification

Reference

Module:: Az.Support

Get problem classifications for the service specified.

Syntax

Get-AzSupportProblemClassification
   -ServiceId <String>
   [-Id <String>]
   [-DefaultProfile <IAzureContextContainer>]
   [<CommonParameters>]

Get-AzSupportProblemClassification
   [-Id <String>]
   -ServiceObject <PSSupportService>
   [-DefaultProfile <IAzureContextContainer>]
   [<CommonParameters>]

Description

Gets the current list of problem classification for an Azure service. You can use the service and problem classification GUID to create a new support ticket using New-AzSupportTicket.

Always use the service and problem classification GUIDs obtained programmatically. This practice ensures that you have the most recent set of service and problem classification GUIDs for support ticket creation.

Examples

Example 1: Get all problem classificaitons for a service using service id parameter.

Get-AzSupportProblemClassification -ServiceId "{vm_running_windows_service_guid}"

Name                                 DisplayName
----                                 -----------
4d78b174-3203-a3ac-9e08-41fb35de6354 Compute-VM (cores-vCPUs) subscription limit increases
923d6b56-d573-f943-b65d-d69ba79ea21a Cannot connect to my VM / My configuration change impacted connectivity
9e9faedb-7764-448b-244a-14eca26f5362 Cannot connect to my VM / Troubleshoot my network security group (NSG)
a0456e7c-3e84-2bd5-63e9-2fc8ba7cff73 Cannot connect to my VM / Troubleshoot my VM firewall
e5c307e3-50ff-5dc9-c8ae-7d35051f88c9 Cannot connect to my VM / I have an issue with my public IP
f325e249-4f10-e5bd-28f6-a466704826da Cannot connect to my VM / I need to reset my password
f44a2b74-6a5c-a93f-a259-81e756e8cc27 Cannot connect to my VM / I need guidance with serial console access
92c2396d-b703-973f-1bca-2eea9425b21a Cannot connect to my VM / Failure to connect using RDP or SSH port
d36eec9e-cab1-8d62-1ce5-3245a02e3bcf Cannot connect to my VM / My problem is not listed above
83e6afa6-4ecd-e1c6-ef63-de73e96d0842 Cannot start or stop my VM / My VM will not start after a configuration change
240605e1-1510-255d-b490-cb95f582b1dc Cannot start or stop my VM / I received a disk related error
f47d6b99-6f4b-d21a-feee-1800ad391e10 Cannot start or stop my VM / I received an allocation failure

Example 2: Get all problem classificaitons for a service using parent service object

Get-AzSupportService -Id "{vm_running_windows_service_guid}" | Get-AzSupportProblemClassification

Name                                 DisplayName
----                                 -----------
4d78b174-3203-a3ac-9e08-41fb35de6354 Compute-VM (cores-vCPUs) subscription limit increases
923d6b56-d573-f943-b65d-d69ba79ea21a Cannot connect to my VM / My configuration change impacted connectivity
9e9faedb-7764-448b-244a-14eca26f5362 Cannot connect to my VM / Troubleshoot my network security group (NSG)
a0456e7c-3e84-2bd5-63e9-2fc8ba7cff73 Cannot connect to my VM / Troubleshoot my VM firewall
e5c307e3-50ff-5dc9-c8ae-7d35051f88c9 Cannot connect to my VM / I have an issue with my public IP
f325e249-4f10-e5bd-28f6-a466704826da Cannot connect to my VM / I need to reset my password
f44a2b74-6a5c-a93f-a259-81e756e8cc27 Cannot connect to my VM / I need guidance with serial console access
92c2396d-b703-973f-1bca-2eea9425b21a Cannot connect to my VM / Failure to connect using RDP or SSH port
d36eec9e-cab1-8d62-1ce5-3245a02e3bcf Cannot connect to my VM / My problem is not listed above
83e6afa6-4ecd-e1c6-ef63-de73e96d0842 Cannot start or stop my VM / My VM will not start after a configuration change
240605e1-1510-255d-b490-cb95f582b1dc Cannot start or stop my VM / I received a disk related error
f47d6b99-6f4b-d21a-feee-1800ad391e10 Cannot start or stop my VM / I received an allocation failure

Example 3: Get details of a single problem classificaiton by id by piping service object

Get-AzSupportService -Id "{vm_running_windows_service_guid}" | Get-AzSupportProblemClassification -Id 923d6b56-d573-f943-b65d-d69ba79ea21a

Name                                 DisplayName
----                                 -----------
923d6b56-d573-f943-b65d-d69ba79ea21a Cannot connect to my VM / My configuration change impacted connectivity

Parameters

-DefaultProfile

The credentials, account, tenant, and subscription used for communication with Azure.

Type:	IAzureContextContainer
Aliases:	AzContext, AzureRmContext, AzureCredential
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-Id

Problem classification id.

Type:	String
Aliases:	Name
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-ServiceId

Service id for which all problem classifications are retrieved.

Type:	String
Aliases:	ServiceName
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	False
Accept wildcard characters:	False

-ServiceObject

Service object for which problem classifications are retrieved.

Type:	PSSupportService
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	True
Accept wildcard characters:	False

Inputs

PSSupportService

Outputs

PSSupportProblemClassification