Get-AzSupportTicket

Reference

Module:: Az.Support

Get support tickets.

Syntax

Get-AzSupportTicket
   [-Filter <String>]
   [-DefaultProfile <IAzureContextContainer>]
   [-IncludeTotalCount]
   [-Skip <UInt64>]
   [-First <UInt64>]
   [<CommonParameters>]

Get-AzSupportTicket
   -Name <String>
   [-DefaultProfile <IAzureContextContainer>]
   [-IncludeTotalCount]
   [-Skip <UInt64>]
   [-First <UInt64>]
   [<CommonParameters>]

Description

Gets the list of support tickets. It will retrieve all the support tickets if you do not specify any parameters. You can also filter the support tickets by Status or CreatedDate using the Filter parameter. Here are some examples of filter values that you can specify.

Scenario	Filter
Get tickets that are in open state	"Status eq 'Open'"
Get tickets that are in closed state	"Status eq 'Closed'"
Get tickets that were created on or after 20th Dec, 2019	"CreatedDate ge 2019-12-20"
Get tickets that were created after 20th Dec, 2019	"CreatedDate gt 2019-12-20"
Gets tickets created after 20th Dec, 2019 that are in open state	"CreatedDate gt 2019-12-20 and Status eq 'Open'"

This cmdlet supports paging via First and Skip parameters.

You can also retrieve a single support ticket by specifying the ticket name.

Examples

Example 1: Get first 2 tickets

Get-AzSupportTicket -First 2

Name  Title                        SupportTicketId Severity ServiceDisplayName            Status CreatedDate
----  -----                        --------------- -------- ------------------            ------ -----------
test1 test title1                  150010521000317 Minimal  Virtual Machine running Linux Closed 2/5/2020 1:33:53 AM
test2 test title2                  150010521000318 Minimal  Billing                       Closed 2/5/2020 1:33:53 AM

Example 2: Get first 2 tickets after skipping the first 2

Get-AzSupportTicket -Skip 2 -First 2

Name  Title                        SupportTicketId Severity ServiceDisplayName            Status CreatedDate
----  -----                        --------------- -------- ------------------            ------ -----------
test3 test title3                  150010521000314 Minimal  Virtual Machine running Linux Closed 2/5/2020 1:33:53 AM
test4 test title4                  150010521000315 Minimal  Billing                       Closed 2/5/2020 1:33:53 AM

Example 3: Get a support ticket by name

Get-AzSupportTicket -Name "test1"

Name  Title                        SupportTicketId Severity ServiceDisplayName            Status CreatedDate
----  -----                        --------------- -------- ------------------            ------ -----------
test1 test title1                  150010521000317 Minimal  Virtual Machine running Linux Closed 2/5/2020 1:33:53 AM

Example 4: Get first 2 support tickets filtered by status

Get-AzSupportTicket -Filter "Status eq 'Closed'" -First 2

Name  Title                        SupportTicketId Severity ServiceDisplayName            Status CreatedDate
----  -----                        --------------- -------- ------------------            ------ -----------
test1 test title1                  150010521000317 Minimal  Virtual Machine running Linux Closed 2/5/2020 1:33:53 AM
test2 test title2                  150010521000318 Minimal  Billing                       Closed 2/5/2020 1:33:53 AM

Example 5: Get all support tickets that are in Open state and created after Dec 20th, 2019

Get-AzSupportTicket -Filter "Status eq 'Open' and CreatedDate gt 2019-12-20"

Name  Title                        SupportTicketId Severity ServiceDisplayName            Status CreatedDate
----  -----                        --------------- -------- ------------------            ------ -----------
test6 test title6                  150010521000311 Minimal  Virtual Machine running Linux Open   2/5/2020 1:33:53 AM
test7 test title7                  150010521000312 Minimal  Billing                       Open   2/5/2020 1:33:53 AM

Parameters

-DefaultProfile

The credentials, account, tenant, and subscription used for communication with Azure.

Type:	IAzureContextContainer
Aliases:	AzContext, AzureRmContext, AzureCredential
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-Filter

Filter to be applied to the results of this cmdlet.

Type:	String
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-First

Gets only the specified number of objects. Enter the number of objects to get.

Type:	UInt64
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-IncludeTotalCount

Reports the total number of objects in the data set (an integer) followed by the selected objects. If the cmdlet cannot determine the total count, it displays "Unknown total count." The integer has an Accuracy property that indicates the reliability of the total count value. The value of Accuracy ranges from 0.0 to 1.0 where 0.0 means that the cmdlet could not count the objects, 1.0 means that the count is exact, and a value between 0.0 and 1.0 indicates an increasingly reliable estimate.

Type:	SwitchParameter
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-Name

Name of support ticket that this cmdlet gets.

Type:	String
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	False
Accept wildcard characters:	False

-Skip

Ignores the specified number of objects and then gets the remaining objects. Enter the number of objects to skip.

Type:	UInt64
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

Inputs

None

Outputs

PSSupportTicket