Get-HcsSupportAccess

Gets the encrypted password that Customer Service and Support uses to access the device.

Syntax

Get-HcsSupportAccess []

Description

The Get-HcsSupportAccess cmdlet gets the encrypted support password that Microsoft Customer Service and Support uses to access the device.

If remote access is not enabled, this cmdlet tells you that it is not enabled. For more information, see the Enable-HcsSupportAccess cmdlet.

Examples

Example 1: Get an encrypted password

PS C:\> Get-HcsSupportAccess
UAAAAEQAMABCADYAMgAyADYAMgBBAEEANgA3A1AgRAcDADUANgA2ADYAQQAxAEMARQA1ADUAQQAyADcANgAwADkARQAyADgANgBDADAAMgBBAEYAgoxuZpw
TpD1x6hq1lcc1zD50jtklqRC0pyacDn33ztFBRRQYlG1lHNoRQ7t4s4XTnnF4/oxW16nQLstc0gSL0W4dpJYtlCRXSQbGrHEUCbkpoH78OTci0QcCHIEG3q
Vhinu39/AGGr5VUVa+BGz43JW/xDey+inHHhnu4TRHQf2rniX9Ihkv8g2Q6Y352zW1hUX3qA5VYgNsYLHiFrG09SKfxvBOjnNrHm0fUITneKjoM9+UQu6wc
UJ6Ug8TKdMtfs0Slxdq6Jpqt9dkOq4eLb5ZL6FphvmVwqJ2+xL1Fwa+5zl+4Sdqtq5/ddzWJjYR2oZUVuo71a7WyP//vQE3/g==

This command gets the encrypted password for the device. Share the result with Customer Service and Support. They can decrypt it to get a temporary support access password to your device.