Route Privileges
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The following table lists the maximum set of privileges needed for the Route message. The exact set of privileges needed depends on the entity types specified in the request.
Entity | Target | Privileges |
appointment | TargetQueuedAppointment | prvAssignActivity
prvReadActivity |
campaignactivity | TargetQueuedCampaignActivity | prvAssignActivity
prvReadActivity |
campaignresponse | TargetQueuedCampaignResponse | prvAssignActivity
prvReadActivity |
TargetQueuedEmail | prvAssignActivity
prvReadActivity |
|
fax | TargetQueuedFax | prvAssignActivity
prvReadActivity |
incident | TargetQueuedIncident | prvAssignActivity
prvReadActivity |
letter | TargetQueuedLetter | prvAssignActivity
prvReadActivity |
phonecall | TargetQueuedPhoneCall | prvAssignActivity
prvReadActivity |
serviceappointment | TargetQueuedServiceAppointment | prvAssignActivity
prvReadActivity |
task | TargetQueuedTask | prvAssignActivity
prvReadActivity |