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Installing the Business Desk Client

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You must install the Commerce Server Business Desk client for all computers from which you want to access Business Desk, including the computer running Commerce Server. After you unpack a site, you can install the Business Desk client by connecting to the Uniform Resource Locator (URL) for the Business Desk application.

Business managers can also download and install the Business Desk client. Before installing the Business Desk client, the following software must be installed on the client computer:

  • Microsoft Internet Explorer 5.5, available on the Commerce Server 2000 CD.

  • Microsoft Office Web Components or SQL Server 2000 Client Tools.

If you are using the Windows 2000 operating system, you must have Administrator access rights to install the Business Desk client.

Ee784292.note(en-US,CS.10).gif Notes

  • You must have a connection to the Internet to install the Business Desk client.

  • It is strongly recommended that your client computer have a high-speed connection (LAN) to your Business Desk application.

To install the Business Desk client

  1. Click Start, point to Programs, and then click Internet Explorer.

  2. In the Address box, type the URL for your installation of the Business Desk (for example, http://<computername>/BusinessDesk), and then press Enter.

  3. In the Browse for Folder dialog box, select a folder in which you want to install the Business Desk client, and then click OK.

    The Business Desk Client Setup begins. In the upper portion of the Business Desk Client Setup screen, troubleshooting tips are displayed for downloading the Microsoft ActiveX controls needed to install the Business Desk Client.

    In the lower portion of the screen, check marks appear when each installation item is complete. When all four tasks are complete, the Business Desk installation is complete. A link to Business Desk is displayed at the bottom of the screen.

Ee784292.note(en-US,CS.10).gif Note

  - If you are unable to download the ActiveX controls, follow the instructions on the Business Desk Client Setup screen.
  1. When you have completed the Business Desk installation, close Internet Explorer.

The Business Desk icon now appears as a shortcut on your desktop, and a shortcut Business Desk is added to the Start menu.

To start Business Desk

  • Double-click the Business Desk icon on your desktop or click Start, and then click the Business Desk shortcut.

Ee784292.note(en-US,CS.10).gif Notes

  • You can run two Business Desk clients for different sites at the same time on your computer.

  • You cannot open two instances of the same Business Desk client for the same site on your computer.

See Also

Hardware Requirements

Software Requirements

Uninstalling the Business Desk Client


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