Additional Support Options
If the professional support offerings do not apply to you or your business, the following support options are also available and may help you locate the support service that best meets your needs.
For information about Microsoft global support, see Microsoft Help and Support at https://go.microsoft.com/fwlink/?LinkId=10224.
Premier
Premier support provides proactive access to specialized technical expertise needed by large enterprises, maximizing business value and minimizing total cost. See our customized support sites for Premier customers, or view the following fact sheets for more information:
- Microsoft Premier Support for Enterprise Systems.
- Microsoft Premier Support for Developers.
- Microsoft Premier Support for Original Equipment Manufacturers (OEMs).
- Microsoft Authorized Premier Support.
For more information, contact your Microsoft account representative or call Microsoft Enterprise Support Sales at (800) 936-3200 in the United States or Canada.
Alliance
Alliance support is designed to help very large enterprise customers to successfully develop, deploy, and manage enterprise systems built around a broad range of high-quality Microsoft solutions for the server and the desktop. See the following fact sheets for more information:
- Microsoft Alliance Support for Enterprise Systems
- Microsoft Alliance Support for High Availability
For more information, contact your Microsoft account representative or call Microsoft Enterprise Support Sales at (800) 936-3200 in the United States or Canada.
Microsoft Certified Support Centers
Microsoft Certified Support Centers are selected for their ability to provide high-quality support and a full range of support services for organizations using Microsoft products in all kinds of environments. Certified Support Centers provide the highest-quality service for both Microsoft products and a wide range of third-party products to ensure a cohesive, high-performance business solution.
For more information, see the Microsoft Certified Support Center at https://go.microsoft.com/fwlink/?LinkId=6709.
Note
- Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.
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