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Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic lists the features that can be enabled for testing in your environment beginning July 31, 2023.
Features from the following apps are available as part of early access:
- Dynamics 365 Sales
- Dynamics 365 Commerce
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Finance
- Dynamics 365 Project Operations
- Dynamics 365 Supply Chain Management
- Dynamics 365 Business Central
The features from these apps update the existing user experiences. You can opt in early to enable these features in your environment. This will allow you to test these features and then adopt them across your environments. For information on how to enable these features, go to Opt in to 2023 release wave 2 updates.
Important
Other early access features may impact your users. To learn more about these features visit:
Dynamics 365 Sales
For a complete list of the Dynamics 365 Sales features, go to What's new and planned for Dynamics 365 Sales.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Follow up on emails using recommended actions | Users, automatically | 
Jul 31, 2023 |
Oct 20, 2023 |
| Engage with your customers by invoking SMS chat pane from Activities | Users, automatically |
Jul 31, 2023 |
Oct 21, 2023 |
| Navigate to new records faster with sales accelerator form load updates | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| Modern and refreshed user experience with updated styling and controls | Users, automatically |
Jul 31, 2023 |
Oct 21, 2023 |
| Close opportunities effortlessly by prepopulating attributes | Users, automatically | - |
Feb 2, 2024 |
Dynamics 365 Commerce
For a complete list of the Dynamics 365 Commerce features, go to What's new and planned for Dynamics 365 Commerce.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Expose inventory capabilities as microservices | Users, automatically |
Apr 30, 2023 |
Oct 31, 2023 |
| Enable flexible DOM constraints and processing strategies for effective fulfillment | Users, automatically |
Apr 30, 2023 |
Oct 31, 2023 |
| Try new order types that support your business | Users, automatically |
Oct 31, 2022 |
Oct 16, 2023 |
Dynamics 365 Customer Service
For a complete list of the Dynamics 365 Customer Service features, go to What's new and planned for Dynamics 365 Customer Service.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Minimize the communication panel | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| New call control user interface with intuitive icons for voice channel | Users, automatically |
Jul 31, 2023 |
Oct 31, 2023 |
| Improved search control to manage subjects | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| Enhanced UI for emergency calling | Users, automatically | - |
Oct 30, 2023 |
| Pin and unpin records in timeline | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| Find records in timeline with What you've missed | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| Copilot case and conversation summary default on | Users, automatically | - |
Jan 12, 2024 |
| Enhanced dialing experience available out of the box | Users, automatically |
Oct 2, 2023 |
Feb 29, 2024 |
| Improve productivity by converting voicemail to case | Users, automatically |
Mar 4, 2024 |
- |
| Real-time analytics enabled by default | Users, automatically | - |
Nov 17, 2023 |
| Collaborate using Teams embed chat without having to enable it | Users, automatically |
Jul 31, 2023 |
Oct 31, 2023 |
Dynamics 365 Field Service
For a complete list of the Dynamics 365 Field Service features, go to What's new and planned for Dynamics 365 Field Service.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Compress image uploads from mobile devices | Users, automatically |
Aug 14, 2023 |
Oct 2, 2023 |
| Work hours calendar supports multiple recurrences | Users, automatically |
Jul 31, 2023 |
Oct 20, 2023 |
| Optimize schedule board navigation patterns | Users, automatically | - |
Mar 1, 2024 |
| Show bookings proportional to duration on multiday views | Users, automatically |
Jul 31, 2023 |
Oct 20, 2023 |
| Expedite service delivery with extended customer details | Users, automatically |
Jul 31, 2023 |
Oct 31, 2023 |
| Complete bookings while preserving end time | Users, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
| Manage frontline worker certifications | Users, automatically |
Jul 31, 2023 |
Oct 31, 2023 |
| Maintain customer facilities with enhanced capabilities | Users, automatically |
Jul 31, 2023 |
Oct 31, 2023 |
Dynamics 365 Finance
For a complete list of the Dynamics 365 Finance features, go to What's new and planned for Dynamics 365 Finance.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Enable the electronic reporting format destinations dialog box | Admins, makers, marketers, or analysts, automatically |
Jul 31, 2023 |
Oct 2, 2023 |
Dynamics 365 Project Operations
For a complete list of the Dynamics 365 Project Operations features, go to What's new and planned for Dynamics 365 Project Operations.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Generate project plans using project manager Copilot | Users by admins, makers, or analysts |
Jun 15, 2023 |
Nov 10, 2023 |
| Generate status reports with project manager Copilot | Users by admins, makers, or analysts |
Jun 15, 2023 |
Nov 10, 2023 |
| Assess issues and risks using project manager Copilot | Users by admins, makers, or analysts |
Jun 15, 2023 |
Nov 10, 2023 |
| Use deferrals for stock or production project scenarios | Users by admins, makers, or analysts |
Apr 21, 2023 |
Jan 12, 2024 |
| Use the expense mobile app for intuitive expense entry | Users by admins, makers, or analysts |
May 31, 2023 |
Nov 10, 2023 |
Dynamics 365 Supply Chain Management
For a complete list of the Dynamics 365 Supply Chain Management features, go to What's new and planned for Dynamics 365 Supply Chain Management.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Summarize purchase order changes for better decision making | Users by admins, makers, or analysts |
Jun 15, 2023 |
Dec 4, 2023 |
| Sell and price multiple items as a bundle | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Inventory and logistics feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Manufacturing feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Planning feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Procurement and sourcing feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Product information management feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
| Warehouse management feature state updates for 10.0.36 | Users by admins, makers, or analysts |
Jul 31, 2023 |
Oct 2, 2023 |
Dynamics 365 Business Central
For a complete list of the Dynamics 365 Business Central features, go to What's new and planned for Dynamics 365 Business Central.
| Feature | Enabled for | Early access | General availability |
|---|---|---|---|
| Support business events in Business Central connector for Power Automate | Admins, makers, marketers, or analysts, automatically |
Jul 20, 2023 |
Oct 3, 2023 |
| Change modification limits for triggering flows and bulk updates | Admins, makers, marketers, or analysts, automatically |
Jul 20, 2023 |
Oct 3, 2023 |
| Get the AL Language extension in prerelease versions on Visual Studio Code Marketplace | Admins, makers, marketers, or analysts, automatically |
Jul 1, 2023 |
Oct 2, 2023 |
| Sell Business Central apps through AppSource | Admins, makers, marketers, or analysts, automatically |
Apr 2, 2023 |
Oct 9, 2023 |