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Microsoft Dynamics 365 for Outlook hardware requirements

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

The following table lists the minimum recommended hardware requirements when you run Microsoft Dynamics 365 for Outlook in either online only or go offline enabled modes.

Component

Online only mode

Go Offline enabled mode

Processor

x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set

x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set

Memory

2-GB RAM or more

4-GB RAM or more

Hard disk

1.5 GB of available hard disk space

2 GB of available hard disk space

7200 RPM or more

Display

Super VGA with a resolution of 1024 x 768

Super VGA with a resolution higher than 1024 x 768

Note

Actual requirements and product functionality may vary based on your system configuration and operating system.

Running Microsoft Dynamics 365 on a computer that has less than the minimum recommended requirements may result in inadequate performance. For the best performance, we recommend running 64-bit versions of Microsoft Windows, Microsoft Office, and Dynamics 365 for Outlook.

Network requirements

Microsoft Dynamics 365 is designed to work best over networks that have the following elements:

  • Bandwidth greater than 50 KBps (400 kbps)

  • Latency under 150 ms

These values are recommendations and don’t guarantee satisfactory performance. The recommended values are based on systems using out-of-the box forms that aren’t customized. If you significantly customize the out-of-box forms, we recommend that you test the form response to understand bandwidth needs. More information: Verify network capacity and throughput for Dynamics 365 clients

Note

Successful network installation of Dynamics 365 for Outlook requires a reliable and high-throughput network. Otherwise, installation might fail. The recommended minimum available bandwidth of the network connection is 300 Kbps.

See Also

Dynamics 365 for Outlook
Set up Dynamics 365 for Outlook

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