Microsoft Dynamics CRM Email Router hardware requirements


Applies To: Dynamics CRM 2016, Dynamics CRM Online


The Microsoft Dynamics CRM Email Router is deprecated for December 2016 update for Dynamics 365 (online and on-premises) or later. We strongly recommend that you migrate all email routing functionality to use the server-side synchronization feature. More information: Migrate settings from the Email Router to server-side synchronization and Set up server-side synchronization of email, appointments, contacts, and tasks.

The following table lists the minimum and recommended hardware requirements for Microsoft Dynamics CRM Email Router.




Processor (32-bit)

750-MHz CPU or comparable

Multi-core 1.8-GHz CPU or higher

Processor (64-bit)

x64 architecture or compatible 1.5 GHz processor

Multi-core x64 architecture 2GHz CPU or higher



2-GB RAM or more

Hard disk

100 MB of available hard disk space

100 MB of available hard disk space

*Actual requirements and product functionality may vary based on your system configuration and operating system.

Running Microsoft Dynamics CRM Email Router on a computer that has less than the recommended requirements may result in inadequate performance.

See Also

Email Router
Microsoft Dynamics 365 Server hardware requirements

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