Dynamics 365 for tablets and IFD


Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016

Microsoft Dynamics 365 on-premises deployments require Internet Facing Deployment (IFD) for users to access their data on their tablets. If you have your Microsoft Dynamics 365 website available over the internet but it is not using the Microsoft Dynamics 365 IFD configuration, it is not supported. To verify that your on-premises deployment is configured for IFD, open Microsoft Dynamics 365 Deployment Manager on your Microsoft Dynamics 365 Server. The Authentication Summary section should show that both Claims-Based Authentication and Internet-Facing Deployment are enabled.

CRM IFD settings


For Microsoft Dynamics 365 for tablets to successfully connect to a new deployment of Microsoft Dynamics 365, you must run a Repair of Microsoft Dynamics 365 on the server running IIS where the Web Application Server role is installed after the Internet-Facing Deployment Configuration Wizard is successfully completed. More information: Uninstall, change, or repair Microsoft Dynamics 365 Server.

See Also

Help & Training: Set up Dynamics 365 for phones and Dynamics 365 for tablets
Configure IFD for Microsoft Dynamics 365

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