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Microsoft Dynamics 365 system requirements and required technologies


Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016

This Dynamics 365 (on-premises) version requires the following software:

  • Microsoft Windows Server

  • A Microsoft Windows ServerActive Directory infrastructure

  • An Internet Information Services (IIS) website

  • Claims-based security token service (required for Internet-facing deployments)

  • Microsoft SQL Server

  • Microsoft SQL Server Reporting Services

  • Microsoft Exchange Server or access to a POP3-compliant email server (required for email tracking)

  • SharePoint Server (required for document management)

  • Supported device, Microsoft Dynamics 365 app, or web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome and Mozilla Firefox

  • Microsoft Office for Microsoft Dynamics 365 for Outlook and other Office integration features


For detailed hardware and software requirements or specific product versions and service pack levels that are supported, see the links in “In this Section” later in this topic.


The optional and dependent products listed here that have reached their mainstream support end date may only receive full support with the Dynamics 365 application. Updates may not be made available if Microsoft determines the issue is caused by the expired product. For more information about product lifecycles, see Select a Product for Lifecycle Information.

Before you install Microsoft Dynamics 365, review the following topics, which provide detailed information about the products and technologies that are required or optional and supported configurations.

In This Section

Microsoft Dynamics 365 Server hardware requirements

Microsoft SQL Server hardware requirements for Microsoft Dynamics 365 Server

Software requirements for Microsoft Dynamics 365 Server

Active Directory and network requirements for Microsoft Dynamics 365

Microsoft Dynamics 365 reporting requirements

Microsoft Dynamics 365 language support

See Also

Supported web browsers and mobile devices
Dynamics 365 for Outlook
Email Router
What's new for administrators and customizers in Microsoft Dynamics 365
Planning your deployment of Microsoft Dynamics 365

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