PhoneCall entity messages and methods

 

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

This entity represents an activity to track a telephone call. The schema name for this entity is PhoneCall. To view the entity metadata for your organization, install the Metadata Browser solution described in Browse the metadata for your organization. You can also view the metadata for an uncustomized organization in the Excel file called EntityMetadata.xlsx included in the top-level folder of the SDK download.

The following table describes the messages for this entity, which you use with the IOrganizationService.Execute method.

Message	Description
AssignRequest	Assigns a phone call to another user or team.
CreateRequest	Creates a phone call. You can also call the IOrganizationService.Create method.
DeleteRequest	Deletes a phone call. You can also call the IOrganizationService.Delete method.
GrantAccessRequest	Shares a phone call with another security principal (user or team).
ModifyAccessRequest	Changes the access rights for a phone call previously shared with another security principal (user or team).
RetrieveRequest	Retrieves a phone call. You can also call the IOrganizationService.Retrieve method.
RetrieveMultipleRequest	Retrieves a collection of phone calls. You can also call the IOrganizationService.RetrieveMultiple method.
RetrievePrincipalAccessRequest	Retrieves the access that the specified security principal (user or team) has to a phone call.
RetrieveSharedPrincipalsAndAccessRequest	Retrieves the security principals (users or teams) that have access to a phone call, and their access rights to the phone call.
RevokeAccessRequest	Removes all access to a phone call for the specified security principal (user or team).
SetStateRequest	Sets the state of a phone call. The possible values for this attribute are defined in the PhoneCall.State attribute. If you use early bound types, you can use the PhoneCallState enumeration. For a list of possible states, see the PhoneCall entity metadata. You can find this information in the metadata for your organization. See the preceding metadata browser information.
UpdateRequest	Updates a phone call. You can also call the IOrganizationService.Update method.

See Also

Activity entities
Privileges by entity
Task, fax, phone call, and letter activity entities
Task entity messages and methods

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