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IDesktopUserActions.OpenSession Method

Creates a session in Desktop. It will create or open an existing session with customer data.

Namespace: Microsoft.Uii.Desktop.Core
Assembly: Microsoft.Uii.Desktop.Core (in Microsoft.Uii.Desktop.Core.dll)

Usage

'Usage
Dim instance As IDesktopUserActions
Dim customer As CustomerEntity
Dim callID As Guid
Dim returnValue As Session

returnValue = instance.OpenSession(customer, callID)

Syntax

'Declaration
Function OpenSession ( _
    customer As CustomerEntity, _
    callID As Guid _
) As Session
Session OpenSession (
    CustomerEntity customer,
    Guid callID
)
Session^ OpenSession (
    CustomerEntity^ customer, 
    Guid callID
)
Session OpenSession (
    CustomerEntity customer, 
    Guid callID
)
function OpenSession (
    customer : CustomerEntity, 
    callID : Guid
) : Session

Parameters

  • customer
    Specifies the customer data to create this session with, can be NULL only for global session.
  • callID
    Specifies the call ID of the CTI event that is requesting session creation. Can be NULL

Return Value

Agent desktop Session

Thread Safety

Any public static (Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.

Platforms

See Also

Reference

IDesktopUserActions Interface
IDesktopUserActions Members
Microsoft.Uii.Desktop.Core Namespace

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