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Troubleshoot Unified Service Desk

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Unified Service Desk provides robust debugging support by way of a debugger hosted control that provides real time trace information of the underlying executions and lots of libraries with support for diagnostic logging that can be enabled as required. The debugging support is an important feature that will help you effectively troubleshoot and resolve any issues during the configuration, and afterwards during day-to-day operations.

In This Section

Configure client diagnostic logging in Unified Service Desk

Reference

MSDN: Debug issues in Unified Service Desk

MSDN: Hosted control types and action/event reference

MSDN: Walkthrough 6: Configure the Debugger hosted control in your agent application

Unified Service Desk 2.0

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