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Deploy the hosted application to Unified Service Desk

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Once you have created a hosted application as described in Create a HAT hosted application project, you can deploy it to Unified Service Desk. Unified Service Desk is configured on the Microsoft Dynamics 365 server. You must ensure that all workflow-dependent applications that contain a default workflow include the workflow assembly (.dll file). If the assembly file isn’t found or is deleted, the Type field in the Action XML is set to NULL.

In this Topic

Deploy your hosted application to Unified Service Desk

Verify that the application is successfully deployed

Deploy your hosted application to Unified Service Desk

  1. Right-click the application in Solution Explorer and select Deploy.

    Use the shortcut menu to configure

  2. In the Publish to Dynamics 365 dialog box, enter the Dynamics 365 server name and your credentials.

    Publish to Dynamics 365 dialog box

  3. If there is more than one organization, check the Display list of available organizations check box and click Login.

  4. Select your organization from the list of organizations displayed and click OK.

Verify that the application is successfully deployed

  1. Sign in to Microsoft Dynamics 365.

  2. On the nav bar, choose Microsoft Dynamics 365, and then select Settings.

  3. Choose Settings > Unified Service Desk > Hosted Controls.

  4. From the list of hosted controls, select the hosted application you just deployed. In this case, it’s Bing Search.

    List of hosted controls showing Bing Search

  5. The configuration information for the hosted application is displayed.

    Hosted control information dialog box

  6. The bindings you created in Use UII inspector to create bindings for the hosted application are displayed in the Automation XML area.

    Automation bindings

  7. Copy the assembly that you generated in Create a HAT hosted application project from your Visual Studio project output folder (<ProjectFolder>\bin\debug) to the Unified Service Desk application directory. In this case, we will copy the Bing Search.dll file to the c:\Program Files\Microsoft Dynamics CRM USD\USD directory.

See Also

Create a HAT hosted application project
Use UII inspector to create bindings for the hosted application
Configure the hosted application
Configure an action for the hosted application
Import the hosted application from Unified Service Desk

Unified Service Desk 2.0

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