ICtiCallStateManager.SendChatMessage Method (Guid, Dictionary<String, String>)

Article
11/28/2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Sends a chat message to the call.

Namespace: Microsoft.Uii.Desktop.Cti.Core
Assembly: Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)

Syntax

bool SendChatMessage(
    Guid ctiCallRefCallId,
    Dictionary<string, string> additionalData
)

Function SendChatMessage (
    ctiCallRefCallId As Guid,
    additionalData As Dictionary(Of String, String)
) As Boolean

Parameters

ctiCallRefCallId
Type: System.Guid

Specifies the call reference ID.

additionalData
Type: System.Collections.Generic.Dictionary<String, String>

Specifies the additional user defined data that can be passed to the method.

Return Value

Type: System.Boolean

Type: Boolean
True if the chat message was successfully sent, otherwise false.

See Also

ICtiCallStateManager Interface
Microsoft.Uii.Desktop.Cti.Core Namespace

Return to top

Unified Service Desk 2.0

© 2016 Microsoft. All rights reserved. Copyright