Test Subscriber Access Functionality with the Unified Messaging Test Phone

[This is pre-release documentation and subject to change in future releases. This topic's current status is: Milestone-Ready.]

Applies to: Exchange Server 2010 Beta* *Topic Last Modified: 2008-10-26

You can use the Exchange Unified Messaging (UM) Test Phone application to test subscriber access functionality in Microsoft Exchange Server 2010 Unified Messaging. The UM Test Phone lets you test the functionality of specific Unified Messaging features such as subscriber access.

Before You Begin

Before you perform this procedure, confirm the following:

  • A valid Exchange recipient mailbox has been created and enabled for Unified Messaging. 
  • A valid UM dial plan has been created.
  • A valid UM IP gateway has been created.
  • A valid UM hunt group has been created.
  • A valid UM mailbox policy has been created.
  • The Unified Messaging server has been added to a UM dial plan.
  • The Exchange UM Test Phone application has been installed and correctly configured.

For more information about how to set up and configure the Exchange UM Test Phone application, see Set Up the Unified Messaging Test Phone.


To test subscriber access to access a user's e-mail, calendar, and voice mail

  1. Open the Exchange UM Test Phone application by double-clicking ExchangeUMTestPhone.exe.

  2. Dial the subscriber access number for the UM dial plan.

  3. On the keypad in the user interface for the UM Test Phone, enter the extension number for the user.

  4. On the keypad in the user interface for the UM Test Phone, enter the PIN for the UM-enabled mailbox.

  5. Follow the menu prompts and use the microphone or the keypad to interact with the system.

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