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Recipient Configuration > Disconnected Mailbox


Use the Disconnected Mailbox node under Recipient Configuration to view a list of all disconnected mailboxes in your organization and connect these mailboxes to user objects. A disconnected mailbox is a mailbox that isn't associated with an Active Directory user account. To learn more about disconnected mailboxes, see Understanding Disconnected Mailboxes.

When you select the Disconnected Mailbox node, the result pane lists any disconnected mailboxes on the Exchange server. By default, this is the server on which the Exchange Management Console is running. To view other disconnected mailboxes, you can connect to other servers in your Exchange organization.

To focus on a set of items in the result pane that have specific attributes, you can use a variety of expressions to filter the list. For more information about filters, see Filter the Result Pane.

When you select the Disconnected Mailbox node under Recipient Configuration, depending on whether the result pane shows a disconnected mailbox, the following actions are available either by right-clicking Disconnected Mailbox or by using the action pane.

  • Connect to Server
    Click Connect to Server to open the Connect to Server dialog box. Use this dialog box to select an Exchange Server server in your organization from which you want to retrieve a list of disconnected mailboxes.
  • Export List
    Click Export List to open the Export List dialog box. You can use this dialog box to save the list of recipients in the result pane to a text file. For instructions about how to use the Export List feature, see Export Lists from the Exchange Management Console.
  • View
    Click View in the action pane to modify how objects are displayed in the console and to record and view the Exchange Management Shell commands that run in the console. The following options may vary depending on your location in the console tree:

    • View Exchange Management Shell Command Log

      Click View Exchange Management Shell Command Log to view the Shell Command Log dialog box. The Command Log allows you to view all the Shell commands that have been executed in the console. For more information, see Using the Exchange Management Shell Command Log to Track Tasks Performed in the EMC.

    • Add/Remove Columns

      Click Add/Remove Columns to select which columns you want to display in the result pane and to change the order. The available columns depend on the node that you select. The MMC automatically saves your settings. To revert to the default column view, click Restore Defaults in the Add/Remove Columns dialog box. For more information, see Add or Remove Columns in the Exchange Management Console.

    • Visual Effects

      Click Visual Effects to set the visual effects to be never on or automatic. Use the visual effects setting to configure how Exchange wizards are displayed. If your connection is slow when running wizards, you can increase performance by turning off visual effects. Use the Automatic setting to have the console detect if your system should have visual effects turned on or off.

    • Save Current Filter as Default

      Click Save Current Filter as Default to make the existing filter the default filter for the servers listed in the result pane.

    • Customize

      Click Customize to select the console components and snap-ins to display or hide. These settings apply to the entire console. For more information, see Customize the Exchange Management Console.

  • Refresh
    Click Refresh to refresh the information displayed in the result pane.
  • Connect
    Click Connect to connect the selected disconnected mailbox to an existing user. A wizard will help you associate the disconnected mailbox with a specific user object.


    This action appears only if a disconnected mailbox is listed in the result pane. If no disconnected mailboxes are listed, the Connect button isn't available.

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