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Getting Started > Create and Manage Folders

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Your mailbox has a set of default folders. These folders include, but aren't limited to, Calendar, Contacts, Deleted Items, Drafts, Inbox, Junk E-Mail, and Sent Items.

By default, messages sent to you are stored in your Inbox. But you can organize your messages into a hierarchical folder system and continue to adjust it as your needs change. For example, you can have a folder named My Team that has subfolders for each person on your team. When someone leaves your team, you can delete that person's folder. If someone moves to another team, you can move the folder to that team's folder.

Note

This topic applies to the Outlook Web App Light. To read about this feature for the standard version of Outlook Web App, see Create and Manage Folders.

The folders you create can reside at the same level as your default folders (Inbox, Sent Items, and so on), or you can build a personal folder hierarchy by creating subfolders in an existing e-mail folder. This means you can create subfolders in a default folder, such as your Inbox, or in a folder you created.

How do I create a folder?

  1. In the Getting Started > Navigation Pane, click Manage Folders.
  2. Under Create New Folder, in the Create folder in list, select the location for your new folder.
  3. In the Folder name box, type the name you want to use for the new folder.
  4. Click Create.

The folder type that's created is determined by the folder you were in when you clicked Manage Folders. For example, if you were working in a mail folder, the folder you create will hold mail. If you were working in a calendar folder, the folder will hold calendar items.

How do I rename a folder?

  1. In the Getting Started > Navigation Pane, click Manage Folders.
  2. Under Rename Folder, in the Current name list, select the folder you want to rename.
  3. In the New name box, type the name you want to use for the folder.
  4. Click Rename.

How do I move a folder?

  1. In the Getting Started > Navigation Pane, click Manage Folders.
  2. Under Move Folder, in the Folder to move list, select the folder you want to move.
  3. In the New location list, select where you want to move the folder.
  4. Click Move.

How do I delete a folder?

  1. In the Getting Started > Navigation Pane, click Manage Folders.
  2. Under Delete Folder, in the Folder name list, select the folder you want to delete.
  3. Click Delete.

When you're finished making changes, click in the Navigation Pane to move to another folder or click Close at the top of the Manage Folders window to return to the previous folder.

By default, you have one calendar folder in your Exchange mailbox. But you can add more calendars to your mailbox, for example, a calendar for a specific project. New calendars are created as subfolders to the default calendar folder.

How do I create a new calendar?

  1. In the Getting Started > Navigation Pane, click Manage Calendars.
  2. Under Create New Calendar, type a name for the new calendar.
  3. Click Create.

How do I rename a calendar?

  1. In the Getting Started > Navigation Pane, click Manage Calendars.
  2. Under Rename Calendar, in the Current name list, select the calendar you want to rename.
  3. In the New name list, type a new name for the calendar.
  4. Click Rename.

How do I delete a calendar?

  1. In the Getting Started > Navigation Pane, click Manage Calendars.
  2. Under Delete Folder, in the Folder name list, select the folder you want to delete.
    You can delete any folder by using the Manage Calendars window.
  3. Click Delete.
  4. Click Close to return to the previous folder.

When you delete a folder, it's moved to the Deleted Items folder. The folder isn't permanently deleted until you delete it from the Deleted Items folder.

By default, you have one Contacts folder in your Exchange mailbox. But you can add more contact folders to your mailbox. New contact folders you create are created as subfolders to the default Contacts folder.

How do I create a new contacts folder?

  1. In the Getting Started > Navigation Pane, click Manage Contacts Folders.
  2. Under Create New Contact Folder, type a name for the new contacts folder.
  3. Click Create.

How do I rename a contacts folder?

  1. In the Getting Started > Navigation Pane, click Manage Contacts Folders.
  2. Under Rename Contact Folder, in the Current Name list, select the contacts folder you want to rename.
  3. In New name, type a new name for the contacts folder.
  4. Click Rename.

How do I delete a contacts folder?

  1. In the Getting Started > Navigation Pane, click Manage Contacts Folders.
  2. Under Delete Folder, in the Folder name list, select the folder you want to delete.
    You can delete any folder by using the Manage Contacts Folders window.
  3. Click Delete.
    When you delete a folder, it's moved to the Deleted Items folder. The folder isn't permanently deleted until you delete it from the Deleted Items folder.

After you finish, click Close at the top of the Manage Contacts Folders window to return to the previous folder.

What if I want to know more?