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Address Book

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Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You have several options for addressing messages and meeting requests. You can select entries from a shared address book or from the Contacts folders in your mailbox. You can also send a message by entering the SMTP address of the mailbox to send the message to on the To or Cc line of a new message.

How do I open the address book?

You can open the address book by clicking the address book icon address book at the top of the Outlook Web App window or by clicking To or Cc in a new message. Use the Navigation Pane to select which set of addresses you want to view.

How do I find a particular address?

There are several ways to find an address in a shared address book or your Contacts folders.

  • The simplest way to find an address is to enter the name of the person you're looking for in the search box at the top of the Outlook Web App window, next to the address book icon address book.
  • You can find someone by opening and searching the address book, using the search box at the top of the page. Type the name of the person you're looking for in the box, and then click the magnifying glass icon Search icon to start the search. When you search in the Address Book window, the search is limited to the address book you've selected in the Navigation Pane.
  • If you've already opened a new message, you can type the name of the people you want to send the message to on the To or Cc lines of the message. Outlook Web App will try to resolve the names automatically.

What else do I need to know?

  • By default, when you open the Address Book, the shared address book is displayed. You can change the selection to show other available address lists by clicking Show other address lists. To view your contacts, click the Contacts folder in the Navigation Pane.
  • If you're using Internet Explorer, you can use the address book to check availability of people or resources. Find the person or resource you want to check in the address book and click their name to view their details.
  • When you open the address book from the top of the Outlook Web App window, you see only the address book. When you open the address book by clicking To or Cc in a new message, you'll see the address book and the To, Cc, and Bcc lines.
  • When you search for an address using the search box or by typing a name on the To or Cc line in a new message, if a single match is found, the entry for that match is shown. If multiple matches are found, you'll see a message that more than one match was found and a list of possible matches. To view an entry, click a name.

What if I want to know more?